ZoomCare reviews

2.8

34% would recommend to a friend

(381 total reviews)
avatar

Jeff Fee

37% approve of CEO

24% positive business outlook

ZoomCare has an employee rating of 2.8 out of 5 stars, based on 381 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ZoomCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

381 reviews
2.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

• Remote work options provide some flexibility. • A handful of dedicated peers who genuinely care about patients and colleagues. • Benefits are competitive on paper.

Cons

• Inexperienced management. Supervisors lack leadership training and rely on intimidation rather than coaching. Instead of providing feedback in real time, mistakes are monitored and stockpiled to justify discipline. • Retaliatory culture. Employees who raise legitimate concerns about pay equity or policy inconsistencies face disproportionate scrutiny and micromanagement. • Pay inequity. New hires are consistently offered higher wages than existing staff, with no transparent structure for internal adjustments. Performance and tenure are undervalued, leading to resentment and turnover. • Policy inconsistency. Processes change frequently without proper documentation, yet employees are disciplined for not following rules that were never clearly established. Written guidelines are often retroactively edited to match management’s narrative. • Lack of HR neutrality. HR positions itself as a support function but ultimately defers to management, delaying or minimizing employee concerns rather than addressing them objectively. • Micromanagement disguised as oversight. Leadership monitors staff activities excessively while failing to set clear expectations or prioritize meaningful productivity. • Constant reminders of financial instability. Leadership regularly emphasizes that the company is “not profitable,” creating an environment of insecurity rather than motivation.

2.0
Nov 20, 2024

Amateur Hour

Recommend
CEO approval
Business Outlook

Pros

Seems like a good opportunity for medical staff. Some paths to advance for entry level medical staff and an alternative lifestyle for providers (though I'm not sure how long that will last). Some flexibility in terms of working from home for some staff

Cons

The place makes no money so you never know when the ax will fall No clear goals or expectations set for managers or their teams to track to Excessive micromanagement Terrible leadership Poor planning and execution of projects A real boys club

3.0
Sep 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Provides a good work-life balance. Has been a good entry point into the field in the past.

Cons

The annual raise is minimal (<$1.00) and does not include COLA. Many recent company-wide changes have left morale low. The company does not have a diversity director. The company does not provide financial assistance for obtaining further certifications such as a CPC.

Viewing 103 - 105 of 381 Reviews

Glassdoor has 392 ZoomCare reviews submitted anonymously by ZoomCare employees. Read employee reviews and ratings on Glassdoor to decide if ZoomCare is right for you.