Does ZoomCare pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomCare employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at ZoomCare. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at ZoomCare?

34% of ZoomCare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomCare 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at ZoomCare?

Clinic Associate (34) , Provider (21) , Associate (16) , Physician Assistant (12) , ZoomCare Associate (11) , Clinical Associate (9) , Help Team Associate (8) , Manager (8) , Zoom Associate (8) , Clinic Assistant (5) , Medical Assistant (5) , Zoom Associate (ZA) (5) , Billing Associate (4) , Anonymous (3) , Billing Specialist (3)

What are the pros of working at ZoomCare according to real employee reviews?

"The other associates were great people and very helpful." ((in 33 reviews)); "Pay and benefits are good." ((in 13 reviews)); "Great schedule and pay." ((in 13 reviews)); "Great people and culture." ((in 10 reviews)); "Good healthcare benefits" ((in 5 reviews))

What are the cons of working at ZoomCare according to real employee reviews?

"I had 8 different managers over 2 years." ((in 20 reviews)); "Very low pay for how much work is expected" ((in 20 reviews)); "The leadership is terrible." ((in 13 reviews)); "Actually getting to USE your PTO is often difficult without planning time off way in advance." ((in 10 reviews)); "Training lasted 6 days before I was thrown into working on my own." ((in 7 reviews))

What are employees saying about ZoomCare layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomCare layoffs and their outlook for job security at ZoomCare in 2026.

What are the top reviewed ZoomCare locations?

Portland , Seattle , Hillsboro , Tigard , Bellevue , Beaverton , Lake Oswego , Brooklyn , Jackson , Denver , Vancouver , Edmonds , Oregon City , Wilsonville , Baltimore

ZoomCare reviews

2.8

34% would recommend to a friend

(381 total reviews)

Jeff Fee

37% approve of CEO

24% positive business outlook

Ratings by category

3.3

Work/Life balance

3.1

Diversity & inclusion

2.9

Culture & values

2.8

Compensation and benefits

2.5

Career opportunities

2.4

Senior management

ZoomCare has an employee rating of 2.8 out of 5 stars, based on 381 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ZoomCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

381 reviews

1.0

Oct 2, 2021

Terrible

Clinic associate/phlebotomist

Recommend

CEO approval

Business Outlook

Pros

The other associates and providers you work with are great for the most part. Free healthcare IF you go to a ZoomCare or PeaceHealth (but there's no PeaceHealth in Seattle so that's pointless) AND IF you have the PPO plan. 3 days off per week.

Cons

Everything. Mass Exodus happening of managers at the moment because they felt they could not do ANYTHING to better our situation. Had a meeting with the CEO, COO, and clinic staff in Seattle and COO lied saying they had never heard of any of the major issues that have been being reported for over a year now. Managers that are leaving confirmed they've brought everything to their attention (and have the receipts to back it up). The direct managers of ours were pretty great, except they could not do anything for us, their hands were tied. All they could do was be our cheerleaders. 6 managers have left the company in less than 4 months. That should say something. Clinic goals are tied to marketing and clinic foot traffic, but our marketing team doesn't do anything in Seattle (if we even have a Seattle marketing team??) Not advancement opportunities in Seattle. Stayy away if you want to actually help patients and not just be there to collect their money.

ZoomCare Response

4y

If you would like to share more about your experience please reach out to the People Team. We are here to support and are ready to listen. Thank you.

3.0

Sep 7, 2021

Okay for a start

Help team associate

Recommend

CEO approval

Business Outlook

Pros

It is a great way to be introduced into healthcare as a starting job. I also appreciate the uninsured prices listed on the website.

Cons

I did not feel that they value their employees and while I was there there was no real diversity in the company...

ZoomCare Response

4y

Thank you for your time that you spent with us and the contributions you made. -People Team

2.0

Jul 8, 2021

Could be so much better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My team is full of amazing coworkers, and my supervisor is phenomenal and a joy to be around.

Cons

Alright. I have a few points of contention: The main thing is that we get NO SICK PAY. You’d think, being a healthcare company, that we would get some form of sick pay. But instead, we have to use our accrued PTO. It’s obvious that this policy was not made with chronically ill folks in mind. So what, some folks just never get to take a vacation because they’re chronically ill? And it’s not like you can just not use your PTO— you HAVE to deduct from it. With that in mind, there’s an obvious bias against hourly employees, especially ZAs and folks in billing. Policies rarely work in our favor, and it never feels as if our voices are heard. Decisions are made with the base camp salaried team members in mind. For what it’s worth, I don’t feel it’s intentional. But it’s definitely tone deaf. In fact, I think I’d sum up ZoomCare policy decisions with just that: tone deaf

ZoomCare Response

5y

We are so happy to hear that you like your co workers and your supervisor. The people you work with have a huge impact on your experience. Growing organizations like ZoomCare are constantly refining processes and policies as we evolve. The feedback you have shared is valued and is an important reminder for us as we work to constantly improve the organization. Thank you for your feedback. We appreciate all that you do. -People Team

Viewing 217 - 219 of 381 Reviews

Jobs at ZoomCare

Clinic Associate - Wed-Sat Float

Clinic Associate - Per Diem Float

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Okay for a start

Could be so much better

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