Zotec Partners reviews

Call Bank Nothing more or less (Pro if that's what you like) Asks for notification regarding potential problematic issues and then tends to respond to issues with dismissive attitudes Realistic meeting of metrics requires you to basically push customers through with little to no actual assistance Bind your hands tightly on your actual abilities Support is via a Microsoft Teams chat, often you go unanswered, or your answer comes through several hours later (unable to make outbound calls to advise patients at that time, and in the circumstance that your having to explain and train your superiors on a subject at the same time ends up with contempt towards you)

*No work at home opportunities at the Carmel location although offices in all other states offer work from home positions. *No "formal" training. You get a quick run through of a system that controls 80% of your work load then pretty much let loose to figure it out. No partial application training AT ALL. *Their "flex time" is not flex time. You're asked to pick your schedule and that's what you work with no deviations. *Can you say MICRO MANAGE? *Huge turnover rate/grossly under-staffed *Many of the managers and executives believe that the old way is the best way. *Implementing new processes is like getting a root canal, with no anesthesia, and a brand new dentist *Did I mention MICRO MANAGING? *Priority falls to whomever is screaming the loudest at that particular moment. It is "slightly organized but mostly disorganized chaos." *It's just plain hectic. Very stressful most days. *Very close quarters. Absolutely zero privacy. *No cafeteria/lunchroom. And the vending machines have a very limited selection. Just junk food.