arrivia reviews

3.5

60% would recommend to a friend

(846 total reviews)
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Mike Nelson

64% approve of CEO

56% positive business outlook

arrivia has an employee rating of 3.5 out of 5 stars, based on 846 company reviews on Glassdoor which indicates that most employees have a good working experience there. The arrivia employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

846 reviews
5.0
Oct 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Absolutely fantastic environment. If you are motivated and ambitious then there is a lot of opportunity to progress your career as ICE always seems to be growing in size. Fantastic earning potential. If you are not a hard worker then do not apply, you will not last. Could not recommend the company highly enough.

Cons

Stressful at times but the pay makes up for that. No real cons in my time here so far...

3.0
Oct 7, 2014

Shady, but profitable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They definitely have a lot of perks. I've worked here for over 3 years, and I've seen a lot of pups and downs. They also work with several great charities. The pay is decent, if you don't have a problem lying to people. If you think salespeople should be honest this isn't the place for you.

Cons

I've seen a lot of shady things happen. Employees get protected if they make money or if they are friends with management. I've seen employees steal from the company and get away with it. Sexual harassment is a huge problem here, and management protects the employees doing the harassing because they are "top producers". Managers and supervisors encourage employees to lie to the members. There's even been instances of employees threatening the lives and safety of other employees, and again they get away with it because they are "top producers". The company works on an attendance point system where once you've acquired 7 points, you're terminated. Apparently, that only applies to the average employee. I know some "top producers" who have over 20 points accumulated. This company won't hesitate to fire you if you're one sale below goal, but if you lie, steal, threaten, harrass, you're ok (just make sure you bring in the money).

1.0
Oct 2, 2014

No work-life balance

Recommend
CEO approval
Business Outlook

Pros

The building is nice. And there's an onsite health clinic with a nurse practicioner making it hard to ever call in sick. The employee amenities are great if you can make time to take advantage of the massage parlor, nail salon and gym.

Cons

Nepotism runs rampant. The business has long since outgrown the leadership strength of the husband and wife co-founders. The PTO plan allows for 21 days of sick, vacation AND holiday leave, and the company has 15 mandatory holidays throughout the year, leaving six days to either be sick or spend time with your family. This is not clearly explained prior to accepting a job offer. Employees are expected to be on call 24 hours a day, and comp time is nonexistent. The "Best Places to Work" awards are essentially a marketing ploy to attract prospective employees. Don't believe the hype.

Viewing 787 - 789 of 846 Reviews

Glassdoor has 922 arrivia reviews submitted anonymously by arrivia employees. Read employee reviews and ratings on Glassdoor to decide if arrivia is right for you.