ecobee reviews

3.2

46% would recommend to a friend

(321 total reviews)
avatar

Greg Fyke

44% approve of CEO

57% positive business outlook

ecobee has an employee rating of 3.2 out of 5 stars, based on 321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ecobee employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

321 reviews
5.0
Sep 19, 2016
Recommend
CEO approval
Business Outlook

Pros

I've been with ecobee for just shy of 2 years now, and had previously worked with them while at another company on special projects. In my short time here, I have been given many opportunity's to advance and learn because this company rewards dedication and hard work. This is not a company that someone can expect to be elevated by simply doing their regular 9 to 5. Ecobee rewards the team members who strive for excellence and are hungry to learn. Small deeds and extra effort do not go unnoticed and recognition from superiors and other team members happens frequently. You always feel part of a bigger picture at this company and you never feel like just another employee on the phone. -The people are friendly and always willing to help if it's required -The CEO is one of the most down to earth and respectable people I have ever worked for. His passion for what he does trickles down through the company and makes everyone truly feel like they are working towards making a difference -lots of vacation time -Schedules are set so there should be no surprise to anyone and should you ever require time off, management is flexible enough to help you work around it. Even if the time can't be provided, the other team members are usually more than happy to swap shifts to assist you. -The new HR deparment is wonderful and has really helped streamline much of the process. Their assistance in the hiring process has eradicated any possibility of lack of staffing. We are hiring rapidly and it's all thanks to HR! -Fast paced and exciting environment with a product that's worth gushing over. -Management wants and listens to your input. -Company meetings keep the entire team informed of whats going on -Great location, access to transit and other amenities -Job security. With how fast this company is growing, as long as you do your part, you can expect a desk to work at. In short, this company has a culture and an expectation. If you expect to skate by doing the bare minimum this isn't the place for you and is what i suspect . Work hard and you'll be rewarded, simple as that.

Cons

Nothing I can think of at this time. This has and still is my favorite job i've had to date and I don't plan on going anywhere soon.

avatar
ecobee Response
9y
Thank you for thoughtful feedback. The company fosters a strong culture to be great at what we do. For this to happen we have people that continually shoot for excellence, achieving great results. The entire Management team work hard to strive and make ecobee a rewarding, fun place to work. Andrew, Director of Support at ecobee
5.0
Sep 15, 2016

Tech Support Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been here for little over a year. This is such a great company to be a part of if you like startups and getting to roll up your sleeves and learn many different things. If you are a big company person you probably won't do well here. Great central location near good food and subway Great Supervisors, boss and fun team gym membership $20 a month to Goodlife stock options a lot of vacation time full benefits covered! free food every day continued training and a lot of promotions cross functionally and laterally (check out LinkedIn profiles) Supervisors are very good at helping train people A lot of cool company events... (ex: free pizza lunches, ice cream Sunday afternoon, bbq at the CEO's cottage a couple weekends ago for the whole company) No dress code Cool technology... rated number one review by users on the web so customers are generally very happy The company has been growing a lot and doing really well! They probably have more money than most large companies and they have managed their growth well. I see a lot of potential.

Cons

Some people don't put in the effort into their job and then blame the company. So certain people shouldn't be there. otherwise most of the people are really friendly and welcoming. When I was new I felt that everyone was there for me to help me get up to speed. Honestly can't think of anything else

avatar
ecobee Response
9y
Hi there, we appreciate the acknowledgment. The entire ecobee support team works very hard, everyone understands how important our role is to the success of the company. The level of enthusiasm we have for our products and our mission to help people is infectious and brings the best out of everyone. Andrew, Director of Support at ecobee
1.0
Sep 12, 2016
Recommend
CEO approval
Business Outlook

Pros

location is good free food near transit nothing else

Cons

you literally have to ask to goto the bathroom - when it is busy it feels like a prison not nearly enough help for new people scheduling is awful always giving you more to do without asking if we are ready for more

avatar
ecobee Response
9y
Hi there, were sorry to hear that it did not work out for you at ecobee. We understand that our cultural fit may not be for everyone. We value your feedback and are always working to make the onboarding of new employees a better experience. Training is ongoing and constantly improving to ensure new team members are equipped with the knowledge and tools to be successful. Andrew, Director of Support at ecobee
Viewing 298 - 300 of 321 Reviews

Glassdoor has 380 ecobee reviews submitted anonymously by ecobee employees. Read employee reviews and ratings on Glassdoor to decide if ecobee is right for you.