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Trupanion just launched a podcast called Radio Trupanion! By digging into the insights in our treasure trove of data and inviting esteemed veterinarians to explore what this data means, this podcast imparts practical wisdom for pet parents to better understand and care for our pet's health. The first episode delves into the differences between emergency and urgent care clinics, trends, costs, and guidance for pet parents on when to opt for urgent care versus emergency clinics.
We're thrilled to announce a significant milestone here at Trupanion as our President, Margi Tooth, steps into the role of CEO effective August 1st. With a proven track record of leadership, strategic vision, and a deep understanding of Trupanion’s values and goals, Margi Tooth is perfectly positioned to lead us into this new chapter. With a focus on growth and innovation, together we can continue helping pets around the world access the medical care they deserve. We're excited about the journey ahead and the progress we'll make towards our shared vision!
At Trupanion, we're here for our members and new pet parents 24/7, every day of the year. Our contact center teams received exciting recognition from The 2024 Stevie Awards for Sales & Customer Service. Trupanion brought home Silver for Contact Center and Front-Line Customer Service Team of the Year, and Bronze for Inside and Telesales Team of the Year!
Business News Insider put together a list of the top 20 US companies offering the latest and greatest perks in dog-friendly offices and Trupanion is on the list! Besides Trupanion policies in our employee benefits package, we also have quite a few office amenities for our office pups. From having two dog playrooms, a team of staff dedicated to providing dog walks and enrichment activities, and every dog's favorite day of the week when pup cup puppuchinos are handed out, there are a few reasons our dogs are excited to come to the office!
Trupanion just surpassed a major milestone, enrolling its one millionth subscription pet! The one-millionth subscriber, Boz, an Australian Cattle Dog puppy from Connecticut, was enrolled in Trupanion's industry-leading medical insurance coverage. Boz is the third pet in his household to be protected by Trupanion, joined by his fur sister Maggie, who holds the distinction of being Trupanion's one-million and one subscription pet.
Trupanion made the list of the 100 Best Places to Work and Best Large Places to Work in Seattle in 2024! “We are thrilled to be identified as one of the Best Places to Work in Seattle for the last 5 years and it speaks to the culture we have built, starting with our mission to prioritize the health and happiness of our pets, we extend the same care to one another. This recognition spotlights our dedication to fostering an environment that celebrates and provides value to our employees.” - Margi Tooth, Trupanion President.
Trupanion’s SVP of Corporate Communications & Investor Relations Laura Bainbridge spoke with Built In and shared what being mission-driven looks like at Trupanion. “We celebrate helping pets and literally ring a bell to celebrate these milestones because they matter to us.” Read the latest article from Built In to get advice Laura shares for job seekers looking to join mission-driven companies.
Trupanion's very own Govenrance Paralegal, Lakisha Chichester, was recently featured in the November issue of NC Lawyer Magazine! Read the full interview to hear advice and takeaways that all job seekers can use. “You don’t have to know everything. But when you network with someone, and they ask you what it is you’re trying to do, you need to have something prepared so that person can now be your extra set of eyes. If I knew of an opportunity, I wouldn’t know what to recommend to you if you say, ‘I don’t know what I’m looking for.’ I’d like to share with people that we need to take advantage of these opportunities. Try to build your network.”
Glassdoor featured Trupanion in a round-up of companies utilizing their platform to attract top talent! We shared our experience using our company profile to publicly share information about our DEI efforts and how we adapted pay transparency in our global job postings. Click on the link to learn more!
Yesterday we revealed our third quarter 2023 results and you can read more in our detailed report shared below. “I am happy to report we achieved $11 million in operating cash flow and $7 million in free cash flow, while continuing to grow our revenue at historical levels” said Darryl Rawlings, CEO and Chair of the Board. “The team, under Margi's leadership, accomplished these impressive quarter-over-quarter results with strong execution throughout the organization and the momentum of an over 40% sequential increase in discretionary profit driven by our core subscription business.”
