Does 1st Source pay their employees well?

According to anonymously submitted Glassdoor reviews, 1st Source employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at 1st Source. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at 1st Source?

75% of 1st Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 1st Source 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at 1st Source?

Customer Service Representative (CSR) (15) , Customer Service Representative (14) , Administrative Assistant (6) , Manager (5) , Bank Teller (4) , Client Service Representative (3) , Product Specialist (3) , Analyst (2) , Banking Center Manager (2) , CSA - Customer Service Associate (2) , CSR Supervisor (2) , Credit Analyst (2) , Customer Service Associate (CSA) (2) , Customer Service Representative (CSR) II (2) , Customer Service Representative I (2)

What are the pros of working at 1st Source according to real employee reviews?

"Many great people throughout the organization trying to advance it and really do care about their customers." ((in 19 reviews)); "Good benefits" ((in 7 reviews)); "Work/Life balance is good." ((in 5 reviews)); "Great work environment, always happy to help and improve in your intended role." ((in 5 reviews)); "Friendly atmosphere, VP is very caring." ((in 4 reviews))

What are the cons of working at 1st Source according to real employee reviews?

"Low Pay" ((in 17 reviews)); "Poor management" ((in 8 reviews)); "Health insurance is expensive and not very good." ((in 6 reviews)); "Upper management is completely out of touch with their employee base." ((in 5 reviews)); "Managers don't want to share Saturday morning duties" ((in 4 reviews))

What are employees saying about 1st Source layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 1st Source layoffs and their outlook for job security at 1st Source in 2026.

What are the top reviewed 1st Source locations?

South Bend , Fort Wayne , Valparaiso , Hebron , Elkhart , Chesterton , Portage , Mishawaka , Colorado Springs , Buffalo , Niles , Middlebury , Lafayette , Mill Creek , Westville , Macy , Bremen , New Carlisle , Warsaw , Irvine

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1st Source

1st Source reviews

3.6

75% would recommend to a friend

(35 total reviews)

Chris Murphy III

76% approve of CEO

78% positive business outlook

Ratings by category

3.8

Culture & values

3.7

Career opportunities

3.5

Diversity & inclusion

3.5

Work/Life balance

3.5

Senior management

3.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

35 reviews

Reviews about "Culture"

Return to all reviews

4.0

Apr 6, 2026

Great mission and wonderful colleagues make it enjoyable

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Some wonderful people, good mission statement, good core values

Cons

Not many, it was truly a good place to work

4.0

Jul 4, 2025

It's a good place for those who want a career in banking.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Company values it's employees and has a robust training program. Good benefits Clear ladder for advancement

Cons

As a CSR you are still very much in a retail environment. So if you don't want a customer facing role this job isn't for you. I've had colleagues belittle me for not knowing something but asking and then also get mad for not asking enoughh questions after being belittle.

4.0

Apr 19, 2025

nice

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

ops/back office is very nice place to work

Cons

customer service workers overworked and underpaid

Viewing 1 - 3 of 35 Reviews

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