Does 1st Source pay their employees well?

According to anonymously submitted Glassdoor reviews, 1st Source employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at 1st Source. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at 1st Source?

75% of 1st Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 1st Source 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at 1st Source?

Customer Service Representative (CSR) (15) , Customer Service Representative (14) , Administrative Assistant (6) , Manager (5) , Bank Teller (4) , Client Service Representative (3) , Product Specialist (3) , Analyst (2) , Banking Center Manager (2) , CSA - Customer Service Associate (2) , CSR Supervisor (2) , Credit Analyst (2) , Customer Service Associate (CSA) (2) , Customer Service Representative (CSR) II (2) , Customer Service Representative I (2)

What are the pros of working at 1st Source according to real employee reviews?

"Many great people throughout the organization trying to advance it and really do care about their customers." ((in 21 reviews)); "Decent pay and benefits." ((in 7 reviews)); "Work/Life balance is good." ((in 5 reviews)); "Great Coworkers to work with." ((in 4 reviews)); "401k Match" ((in 4 reviews))

What are the cons of working at 1st Source according to real employee reviews?

"Low pay" ((in 18 reviews)); "Poor management" ((in 8 reviews)); "Upper management is completely out of touch with their employee base." ((in 5 reviews)); "Managers don't want to share Saturday morning duties" ((in 4 reviews)); "Health insurance is expensive and not very good." ((in 4 reviews))

What are employees saying about 1st Source layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 1st Source layoffs and their outlook for job security at 1st Source in 2026.

What are the top reviewed 1st Source locations?

South Bend , Fort Wayne , Valparaiso , Hebron , Elkhart , Chesterton , Portage , Mishawaka , Colorado Springs , Buffalo , Niles , Middlebury , Lafayette , Mill Creek , Westville , Macy , Bremen , New Carlisle , Warsaw , Irvine

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1st Source

1st Source reviews

Item: 1st Source
Rating: 4
Author: Former employee - Customer Service Representative

3.6

75% would recommend to a friend

(35 total reviews)

Chris Murphy III

76% approve of CEO

78% positive business outlook

Ratings by category

3.8

Culture & values

3.7

Career opportunities

3.5

Diversity & inclusion

3.5

Work/Life balance

3.5

Senior management

3.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

35 reviews

Reviews about "Culture"

Return to all reviews

2.0

Jul 21, 2015

Previous Employee

Collections

Recommend

CEO approval

Business Outlook

Pros

Need a job asap and their hiring process is simple.

Cons

Will not let employees move up when they excel due to tenure. You can work extra and out preform everyone and others will be advanced regardless of their skills.

4.0

Mar 13, 2015

Learned a lot of useful information and skills with customer service.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great customer base. Good cultural feel. The communication from staff to manager is quick and effective. Atmosphere in workplace is relaxed amount coworkers.

Cons

Top level is hard to communicate to if you are the one who is interacting with customers. Systems tend to go out randomly.

Viewing 34 - 35 of 35 Reviews

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Jobs at 1st Source

Teller (Client Services Representative), South Bend Main Office Banking Center, South Bend, IN

Teller (Client Services Representative), Rochester Banking Center, Rochester, IN

Teller (Client Services Representative), Bristol Street Banking Center, Elkhart, IN

Elkhart, IN

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Teller (Client Services Representative), McKinley Avenue Banking Center, Mishawaka, IN

Teller (Client Services Representative), Western Avenue Banking Center, South Bend, IN