Does 1st Source pay their employees well?

According to anonymously submitted Glassdoor reviews, 1st Source employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at 1st Source. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at 1st Source?

75% of 1st Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 1st Source 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at 1st Source?

Customer Service Representative (CSR) (15) , Customer Service Representative (14) , Administrative Assistant (6) , Manager (5) , Bank Teller (4) , Client Service Representative (3) , Product Specialist (3) , Analyst (2) , Banking Center Manager (2) , CSA - Customer Service Associate (2) , CSR Supervisor (2) , Credit Analyst (2) , Customer Service Associate (CSA) (2) , Customer Service Representative (CSR) II (2) , Customer Service Representative I (2)

What are the pros of working at 1st Source according to real employee reviews?

"Many great people throughout the organization trying to advance it and really do care about their customers." ((in 21 reviews)); "Decent pay and benefits." ((in 8 reviews)); "Work/Life balance is good." ((in 5 reviews)); "Friendly atmosphere, VP is very caring." ((in 4 reviews)); "friendly and helpful environment and staff" ((in 4 reviews))

What are the cons of working at 1st Source according to real employee reviews?

"Low Pay" ((in 17 reviews)); "Poor management" ((in 8 reviews)); "Health insurance is expensive and not very good." ((in 5 reviews)); "Upper management is completely out of touch with their employee base." ((in 5 reviews)); "Managers don't want to share Saturday morning duties" ((in 4 reviews))

What are employees saying about 1st Source layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 1st Source layoffs and their outlook for job security at 1st Source in 2026.

What are the top reviewed 1st Source locations?

South Bend , Fort Wayne , Valparaiso , Hebron , Elkhart , Chesterton , Portage , Mishawaka , Colorado Springs , Buffalo , Niles , Middlebury , Lafayette , Mill Creek , Westville , Macy , Bremen , New Carlisle , Warsaw , Irvine

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1st Source

1st Source reviews

3.6

75% would recommend to a friend

(28 total reviews)

Chris Murphy III

76% approve of CEO

78% positive business outlook

Ratings by category

3.8

Culture & values

3.7

Career opportunities

3.6

Diversity & inclusion

3.5

Work/Life balance

3.5

Senior management

3.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

28 reviews

Reviews about "Management"

Return to all reviews

4.0

May 27, 2025

Good experience

Financial consultant

Recommend

CEO approval

Business Outlook

Pros

Manager does not micromanage or look over your shoulder

Cons

Heavily dependent on bank provided leads and there is a lot of retail banker turnover.

2.0

Feb 20, 2025

IT Management have no idea not to lead the team

Engineer

Recommend

CEO approval

Business Outlook

Pros

- Average pay -Basic Benefits - Allowing access to Bank loans and discounts for Banking services - All the training you can handle - Great when starting in IT - Some managers are truly Good people, Culture of engineers is warm and tend to help each other.

Cons

- IT Management constant bad decision making, triple the work load without a sense of Growth, only over work. - IT Management tend to be bullies - Several Personality hires that have no clue of the technical work, and they are preferred over the people who has years working on the field with the actual Technical skills

2.0

Feb 19, 2025

Good for experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work Hours 401k Match Good Stepping Stone

Cons

Low Pay Poor management Favoritism

Viewing 1 - 3 of 28 Reviews

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Jobs at 1st Source

Administrative Assistant I, Trust, South Bend, IN

Inbound Customer Service Center Representative I, Customer Service Center, South Bend, IN

Marketing Data Analyst, South Bend, IN (On-Site)

Teller (Client Services Representative), Ireland Road Banking Center, South Bend, IN

Investment Management Group Analyst, South Bend, IN