Does 1st Source pay their employees well?

According to anonymously submitted Glassdoor reviews, 1st Source employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at 1st Source. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at 1st Source?

75% of 1st Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 1st Source 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at 1st Source?

Customer Service Representative (CSR) (15) , Customer Service Representative (14) , Administrative Assistant (6) , Manager (5) , Bank Teller (4) , Client Service Representative (3) , Product Specialist (3) , Analyst (2) , Banking Center Manager (2) , CSA - Customer Service Associate (2) , CSR Supervisor (2) , Credit Analyst (2) , Customer Service Associate (CSA) (2) , Customer Service Representative (CSR) II (2) , Customer Service Representative I (2)

What are the pros of working at 1st Source according to real employee reviews?

"the People are friendly, and always willing to help." ((in 18 reviews)); "Work/Life balance is good." ((in 5 reviews)); "friendly and helpful environment and staff" ((in 4 reviews)); "Great work environment, always happy to help and improve in your intended role." ((in 4 reviews)); "Friendly atmosphere, VP is very caring." ((in 3 reviews))

What are the cons of working at 1st Source according to real employee reviews?

"Pay could be better but a great place to work" ((in 14 reviews)); "Poor management" ((in 8 reviews)); "Slightly below average pay per the industry norms it seems, benefits are average." ((in 6 reviews)); "Health insurance is expensive and not very good." ((in 5 reviews)); "Managers don't want to share Saturday morning duties" ((in 4 reviews))

What are employees saying about 1st Source layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 1st Source layoffs and their outlook for job security at 1st Source in 2026.

What are the top reviewed 1st Source locations?

South Bend , Fort Wayne , Valparaiso , Hebron , Elkhart , Chesterton , Portage , Mishawaka , Colorado Springs , Buffalo , Niles , Middlebury , Lafayette , Mill Creek , Westville , Macy , Bremen , New Carlisle , Warsaw , Irvine

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1st Source

1st Source reviews

3.6

75% would recommend to a friend

(43 total reviews)

Chris Murphy III

76% approve of CEO

78% positive business outlook

Ratings by category

3.8

Culture & values

3.7

Career opportunities

3.6

Diversity & inclusion

3.5

Work/Life balance

3.5

Senior management

3.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

43 reviews

Reviews about "Career Development"

Return to all reviews

4.0

Dec 11, 2024

Salary

Risk advisor

Recommend

CEO approval

Business Outlook

Pros

Decent pay and good hours

Cons

Poor training, high turnover of employees

4.0

Sep 12, 2024

Great Local Bank

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Upward Mobility Friendly workplace Training Provided

Cons

Pay is not very competitive at the retail level

3.0

Aug 30, 2024

Mediocre

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Training prepares you well, although it takes a few months to catch the rhythm. Fairly easy job, and not very stressful.

Cons

Small branches, so it is very quiet, and usually only have about 3-5 employees working. Therefore, your coworkers and manager can make or break your work environment with it being a very small team. Customers can be difficult, and systems and processes are outdated making it difficult to attract younger clients. I wish there were more appreciation for their employees or a better work culture of teamwork. Takes years to be able to move up in the company. Poor compensation.

Viewing 4 - 6 of 43 Reviews

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Jobs at 1st Source

Administrative Assistant I, Trust, South Bend, IN

Inbound Customer Service Center Representative I, Customer Service Center, South Bend, IN

South Bend, IN

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Teller (Client Services Representative), Ireland Road Banking Center, South Bend, IN

Teller (Client Services Representative), Rochester Banking Center, Rochester, IN

Rochester, IN

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Cards & Payments Representative I, Cards & Payments Department, South Bend, IN