Does 1st Source pay their employees well?

According to anonymously submitted Glassdoor reviews, 1st Source employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at 1st Source. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at 1st Source?

75% of 1st Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 1st Source 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at 1st Source?

Customer Service Representative (CSR) (15) , Customer Service Representative (14) , Administrative Assistant (6) , Manager (5) , Bank Teller (4) , Client Service Representative (3) , Product Specialist (3) , Analyst (2) , Banking Center Manager (2) , CSA - Customer Service Associate (2) , CSR Supervisor (2) , Credit Analyst (2) , Customer Service Associate (CSA) (2) , Customer Service Representative (CSR) II (2) , Customer Service Representative I (2)

What are the pros of working at 1st Source according to real employee reviews?

"Many great people throughout the organization trying to advance it and really do care about their customers." ((in 22 reviews)); "Good benefits" ((in 7 reviews)); "Work/Life balance is good." ((in 4 reviews)); "friendly and helpful environment and staff" ((in 4 reviews)); "Friendly atmosphere, VP is very caring." ((in 3 reviews))

What are the cons of working at 1st Source according to real employee reviews?

"Low pay" ((in 16 reviews)); "Poor management" ((in 8 reviews)); "Health insurance is expensive and not very good." ((in 5 reviews)); "Upper management is completely out of touch with their employee base." ((in 5 reviews)); "Managers don't want to share Saturday morning duties" ((in 4 reviews))

What are employees saying about 1st Source layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 1st Source layoffs and their outlook for job security at 1st Source in 2026.

What are the top reviewed 1st Source locations?

South Bend , Fort Wayne , Valparaiso , Hebron , Elkhart , Chesterton , Portage , Mishawaka , Colorado Springs , Buffalo , Niles , Middlebury , Lafayette , Mill Creek , Westville , Macy , Bremen , New Carlisle , Warsaw , Irvine

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1st Source

1st Source reviews

3.6

75% would recommend to a friend

(43 total reviews)

Chris Murphy III

76% approve of CEO

78% positive business outlook

Ratings by category

3.8

Culture & values

3.7

Career opportunities

3.6

Diversity & inclusion

3.5

Work/Life balance

3.5

Senior management

3.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

43 reviews

Reviews about "Career Development"

Return to all reviews

4.0

Aug 19, 2024

Not a bad gig if you can handle the clients

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Competitive pay and clear opportunities for advancement. Generally good atmosphere in the office.

Cons

Obligation to work some Saturdays (on a rotating schedule). Required to work during some federal holidays. It became emotionally draining for me, Rarely does someone call Customer Service because they're happy...

3.0

Jun 23, 2024

Good place to learn OR good place to retire. Not both.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people in general, continuous learning opportunities

Cons

Pay is below average, at times teams are made too lean.

3.0

May 20, 2024

Job Review

Csr 1

Recommend

CEO approval

Business Outlook

Pros

Great Coworkers to work with.

Cons

Pay and Growth Opportunities are limited.

Viewing 7 - 9 of 43 Reviews

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Jobs at 1st Source

Administrative Assistant I, Trust, South Bend, IN

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Inbound Customer Service Center Representative I, Customer Service Center, South Bend, IN

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Teller (Client Services Representative), FLOAT, Valparaiso, IN