Does 1st Source pay their employees well?

According to anonymously submitted Glassdoor reviews, 1st Source employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at 1st Source. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at 1st Source?

75% of 1st Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 1st Source 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at 1st Source?

Customer Service Representative (CSR) (15) , Customer Service Representative (14) , Administrative Assistant (6) , Manager (5) , Bank Teller (4) , Client Service Representative (3) , Product Specialist (3) , Analyst (2) , Banking Center Manager (2) , CSA - Customer Service Associate (2) , CSR Supervisor (2) , Credit Analyst (2) , Customer Service Associate (CSA) (2) , Customer Service Representative (CSR) II (2) , Customer Service Representative I (2)

What are the pros of working at 1st Source according to real employee reviews?

"Many great people throughout the organization trying to advance it and really do care about their customers." ((in 21 reviews)); "Good benefits" ((in 7 reviews)); "Great work environment, always happy to help and improve in your intended role." ((in 5 reviews)); "Work/Life balance is good." ((in 4 reviews)); "friendly and helpful environment and staff" ((in 4 reviews))

What are the cons of working at 1st Source according to real employee reviews?

"Low Pay" ((in 15 reviews)); "Poor management" ((in 8 reviews)); "Upper management is completely out of touch with their employee base." ((in 5 reviews)); "Managers don't want to share Saturday morning duties" ((in 4 reviews)); "Health insurance is expensive and not very good." ((in 4 reviews))

What are employees saying about 1st Source layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 1st Source layoffs and their outlook for job security at 1st Source in 2026.

What are the top reviewed 1st Source locations?

South Bend , Fort Wayne , Valparaiso , Hebron , Elkhart , Chesterton , Portage , Mishawaka , Colorado Springs , Buffalo , Niles , Middlebury , Lafayette , Mill Creek , Westville , Macy , Bremen , New Carlisle , Warsaw , Irvine

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1st Source

1st Source reviews

3.6

75% would recommend to a friend

(35 total reviews)

Chris Murphy III

76% approve of CEO

78% positive business outlook

Ratings by category

3.8

Culture & values

3.7

Career opportunities

3.5

Diversity & inclusion

3.5

Work/Life balance

3.5

Senior management

3.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

35 reviews

Reviews about "Culture"

Return to all reviews

2.0

Nov 1, 2021

Work environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very easy work with simple tasks.

Cons

Management is horrible and treat your poorly. Very hard to get a raise. Customers also treat you as if you are less then them. Would highly not recommend working as a CSR.

4.0

Jul 27, 2021

Great place to learn

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great local management, know your customers and get respect from most people. Opportunity to grow if you would like to grow

Cons

The benefits are outdated and honestly pitiful when they state they are for family but don’t provide much or any maternity/paternity leave.

3.0

Jul 23, 2021

Pretty good

Credit analyst ii

Recommend

CEO approval

Business Outlook

Pros

Their company culture is good, there is minimal layoffs in bad times. The people you work with are generally good to be around.

Cons

They think the company culture is enough reason for people to stay, so they don’t pay nearly enough. They also require you to take the more expensive health insurance if you make over $25K regardless of how much you go to the doctor, which when you think about it, is not that much money. The deductible is still over $2500, so it’s definitely not worth it.

Viewing 16 - 18 of 35 Reviews

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