Does 1st Source pay their employees well?

According to anonymously submitted Glassdoor reviews, 1st Source employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at 1st Source. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at 1st Source?

75% of 1st Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 1st Source 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at 1st Source?

Customer Service Representative (CSR) (15) , Customer Service Representative (14) , Administrative Assistant (6) , Manager (5) , Bank Teller (4) , Client Service Representative (3) , Product Specialist (3) , Analyst (2) , Banking Center Manager (2) , CSA - Customer Service Associate (2) , CSR Supervisor (2) , Credit Analyst (2) , Customer Service Associate (CSA) (2) , Customer Service Representative (CSR) II (2) , Customer Service Representative I (2)

What are the pros of working at 1st Source according to real employee reviews?

"Many great people throughout the organization trying to advance it and really do care about their customers." ((in 21 reviews)); "Decent pay and benefits." ((in 7 reviews)); "Work/Life balance is good." ((in 5 reviews)); "Great Coworkers to work with." ((in 4 reviews)); "friendly and helpful environment and staff" ((in 4 reviews))

What are the cons of working at 1st Source according to real employee reviews?

"Pay could be better but a great place to work" ((in 13 reviews)); "Poor management" ((in 8 reviews)); "Managers don't want to share Saturday morning duties" ((in 4 reviews)); "Health insurance is expensive and not very good." ((in 4 reviews)); "You will never get a raise." ((in 4 reviews))

What are employees saying about 1st Source layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 1st Source layoffs and their outlook for job security at 1st Source in 2026.

What are the top reviewed 1st Source locations?

South Bend , Fort Wayne , Valparaiso , Hebron , Elkhart , Chesterton , Portage , Mishawaka , Colorado Springs , Buffalo , Niles , Middlebury , Lafayette , Mill Creek , Westville , Macy , Bremen , New Carlisle , Warsaw , Irvine

1st Source reviews

3.6

75% would recommend to a friend

(28 total reviews)

Chris Murphy III

76% approve of CEO

78% positive business outlook

Ratings by category

3.8

Culture & values

3.7

Career opportunities

3.5

Diversity & inclusion

3.5

Work/Life balance

3.5

Senior management

3.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

28 reviews

Reviews about "Management"

Return to all reviews

2.0

Oct 5, 2017

The company has very low employee morale in operational departments.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good image in the community, 401k, free employee checking, dental, optional vision, vacation. paid holidays, HSA account, good branch coverage.

Cons

Poor management, high turn-over in operational departments, does not value employee relations, different rules for employees (no consistent, fair practices), don't advance employees within the company, no opportunity for growth, very poor medical insurance.

5.0

Feb 28, 2017

Assistant Administrator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People are awesome and easy to work with

Cons

Can be stuck in the past, not a lot of management listens to the input of others with smaller titles

4.0

Apr 13, 2016

Client service representative

Recommend

CEO approval

Business Outlook

Pros

The company has a real caring, inclusive culture; You get the feeling that the company really does care about the employees. Nice 401k match. Most of the people in management are laid back. Opportunities to grow within the company.

Cons

Pay is lower than average across the board. technology is behind; both the company intranet and the software used for transactions and looking up client information, very slow and not easy to use.

Viewing 25 - 27 of 28 Reviews

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Jobs at 1st Source

Inbound Customer Service Center Representative I, Customer Service Center, South Bend, IN

Teller (Client Services Representative), FLOAT, Valparaiso, IN

Teller (Client Services Representative), Rochester Banking Center, Rochester, IN

Compliance Officer, Retirement Plan Services (RPS), South Bend, IN

Administrator I, Personal Trust, South Bend, IN

1st Source

1st Source reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Management"

The company has very low employee morale in operational departments.

Assistant Administrator

Client service representative

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