Does 21c Museum Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, 21c Museum Hotels employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at 21c Museum Hotels. This rating has been stable over the past 12 months.

How satisfied are employees working at 21c Museum Hotels?

59% of 21c Museum Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 21c Museum Hotels 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at 21c Museum Hotels?

Front Desk Agent (13) , Server (7) , Event Manager (5) , Sales Manager (5) , Valet Attendant (5) , Engineer (4) , Housekeeping (4) , Restaurant Manager (4) , Banquet Server (3) , Bartender (3) , Front Desk (3) , Line Cook (3) , Sales (3) , Bellman (2) , Food Runner (2)

What are the pros of working at 21c Museum Hotels according to real employee reviews?

"Front end management is great, I love my coworkers, and the job itself is pretty fun" ((in 9 reviews)); "Great people to work for" ((in 8 reviews)); "Most of the staff is friendly." ((in 6 reviews)); "Nice work environment beautiful art works" ((in 5 reviews)); "Health benefits" ((in 5 reviews))

What are the cons of working at 21c Museum Hotels according to real employee reviews?

"Bad management with little regard for others" ((in 11 reviews)); "Pay is low and they seem to only hire employees that give them a government kick back." ((in 10 reviews)); "Management sucks!! Seek additional training.." ((in 4 reviews)); "Long hours, no down time, rushed meals, temperamental novice managers" ((in 3 reviews))

What are the top reviewed 21c Museum Hotels locations?

Louisville , Durham , Lexington-Fayette , Cincinnati , Oklahoma City , Nashville , Bentonville , Kansas City , Chicago , Lexington , Saint Louis , Evans

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21c Museum Hotels

21c Museum Hotels reviews

3.5

59% would recommend to a friend

(161 total reviews)

Heather McCrory

55% approve of CEO

45% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

21c Museum Hotels has an employee rating of 3.5 out of 5 stars, based on 161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 21c Museum Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

161 reviews

2.0

Aug 23, 2017

No support from management

Housekeeping manager

Recommend

CEO approval

Business Outlook

Pros

Unique property, great staff, interesting concept. The idea is certainly there, just need to execute it. There is an employee discount, but it is steep.

Cons

My boss said having kids keeps me from being dedicated enough, and I'm old. Not paraphrasing, and I'm only 36. So that'll tell you all you need to know about work/home life balance.

21c Museum Hotels Response

Thank you for your review. We will refer to your feedback for future training.

4.0

Jul 24, 2017

Valet

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work environment, great perks , hotel discount, management works with school schedule.

Cons

have to work on weekends.

21c Museum Hotels Response

Thank you so much for reviewing 21c! We appreciate you taking the time to share your thoughts.

5.0

Mar 8, 2017

Creative Culture and Positive Work Environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This company is unlike many hotel companies because they allow their team to be creative. There is nothing like providing an idea and then being given the license to watch it grow into something great. They care about the environment that their employees work in and genuinely know how to create a culture that is fun to work in.

Cons

To some degree there is micromanagement from Corporate Leaders that breeds fear and leads to more daily stress than needed. 21c is growing and rapidly. It is to be seen how well the Leaders are able to manage the growth and keep a great culture. Front line management - the Front Desk, Housekeeping, Maintenance Manager etc. are not given the training that they need to grow in their roles. More focus is on growing line level than management and this leads to unhappy managers.

21c Museum Hotels Response

Thank you for the time you spent at 21c, and thank you for sharing this. Your points regarding growing pains are well-taken. No matter what, we live to say YES. We appreciate your contribution to 21c, and wish you the best!

Viewing 145 - 147 of 161 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

No support from management

Valet

Creative Culture and Positive Work Environment

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