Does 21c Museum Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, 21c Museum Hotels employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at 21c Museum Hotels. This rating has been stable over the past 12 months.

How satisfied are employees working at 21c Museum Hotels?

59% of 21c Museum Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 21c Museum Hotels 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at 21c Museum Hotels?

Front Desk Agent (13) , Server (7) , Event Manager (5) , Sales Manager (5) , Valet Attendant (5) , Engineer (4) , Housekeeping (4) , Restaurant Manager (4) , Banquet Server (3) , Bartender (3) , Front Desk (3) , Line Cook (3) , Sales (3) , Bellman (2) , Food Runner (2)

What are the pros of working at 21c Museum Hotels according to real employee reviews?

"Front end management is great, I love my coworkers, and the job itself is pretty fun" ((in 9 reviews)); "Great people to work for" ((in 8 reviews)); "Most of the staff is friendly." ((in 6 reviews)); "Nice work environment beautiful art works" ((in 5 reviews)); "Health benefits" ((in 5 reviews))

What are the cons of working at 21c Museum Hotels according to real employee reviews?

"Bad management with little regard for others" ((in 11 reviews)); "Pay is low and they seem to only hire employees that give them a government kick back." ((in 10 reviews)); "Management sucks!! Seek additional training.." ((in 4 reviews)); "Long hours, no down time, rushed meals, temperamental novice managers" ((in 3 reviews))

What are the top reviewed 21c Museum Hotels locations?

Louisville , Durham , Lexington-Fayette , Cincinnati , Oklahoma City , Nashville , Bentonville , Kansas City , Chicago , Lexington , Saint Louis , Evans

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21c Museum Hotels

21c Museum Hotels reviews

3.5

59% would recommend to a friend

(161 total reviews)

Heather McCrory

55% approve of CEO

45% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

21c Museum Hotels has an employee rating of 3.5 out of 5 stars, based on 161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 21c Museum Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

161 reviews

3.0

Aug 31, 2016

Banquet Server

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great space to work in, thoroughly enjoyed the art on display. Many great diverse co workers.

Cons

When working in banquets, there is an automatic gratuity added to the event's checks. I believe it is 18%-20%....but no one knows where this goes, as the banquet servers never see it. Management never gave a straight answer when asked. So even though the guest thinks they are tipping the wait staff when they pay their bill, they aren't.

21c Museum Hotels Response

Oh my gosh! I'm so sorry you were given the impression that the service charge was a gratuity. The service charge is 21% and covers chairs, cleaning, linens, etc. Gratuity is at the discretion of the guest and is always paid out to the team. We do offer a higher hourly wage to the banquet team. Your feedback is appreciated!

4.0

May 6, 2016

Good to place to work-

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good money, friendly coworkers, interesting environment (attached to art museum)

Cons

hours can be long when busy, yet servers get out hours earlier with more money lot of duties

21c Museum Hotels Response

We're happy to hear your feedback. Thanks for sharing this!

5.0

Mar 24, 2016

Great Work Place

Food runner

Recommend

CEO approval

Business Outlook

Pros

Great management and friendly staff

Cons

Shared tips and no cash tips, ever

21c Museum Hotels Response

Thanks for reviewing us! Love to see you're happy here!

Viewing 154 - 156 of 161 Reviews

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Jobs at 21c Museum Hotels

Housekeeping - Room Attendant

Overnight Front Desk Agent

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Front Desk Supervisor

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Ratings by category

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Reviews by job title

Banquet Server

Good to place to work-

Great Work Place

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