Is ADT a good company to work for as a Inbound Account Representative?

Inbound Account Representative professionals working at ADT have rated their employer with 2.2 out of 5 stars in 18 Glassdoor reviews. This is a lower than average score with the overall rating of ADT employees being 3.0 out of 5 stars. Search open Inbound Account Representative Jobs at ADT now and start preparing for your job interview by browsing frequently asked Inbound Account Representative interview questions at ADT .

Does ADT pay Inbound Account Representative employees well?

Inbound Account Representative professionals rate their compensation and benefits at ADT with 3.0 out of 5 stars based on 18 anonymously submitted employee reviews. This is 9.5% worse than the company average rating for salary and benefits. Find out more about Inbound Account Representative salaries at ADT.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (97) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (65) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 399 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 366 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 194 reviews)); "work from home is good" ((in 125 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 120 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 378 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 178 reviews)); "No training (sink or swim)" ((in 171 reviews)); "The managers have no.formal" ((in 151 reviews)); "horrible upper management." ((in 111 reviews))

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ADT Inbound Account Representative reviews

2.2

0% would recommend to a friend

(18 total reviews)

Jim DeVries

1% approve of CEO

Ratings by category

4.2

Diversity & inclusion

3.0

Work/Life balance

3.0

Compensation and benefits

2.8

Senior management

2.0

Career opportunities

1.8

Culture & values

Inbound Account Representative employees have rated ADT with 2.2 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Inbound Account Representative professionals have an average working experience there. ADT is rated 36% below average by Inbound Account Representative professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

18 reviews

2.0

Aug 2, 2017

Very disorganized

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

It was a job and it paid my bills. Offered plenty of overtime. A few good managers in the bunch.

Cons

Low pay so you have to work the overtime to make ends meet. They promoted on the good ole boy system.

3.0

Feb 17, 2017

Inbound Sales NSC Jacksonville

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Nice work environment, good equipment

Cons

No consideration for loyal employees

1.0

May 8, 2016

Worst job ever

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

Enjoyed working with Some of my coworkers, Medical benefits

Cons

Horrible customers, technicians that don't care do horrible installments, lying sales reps, difficult to transfer from tech support to different department because of high turnover, dirty main area of call center

Viewing 13 - 15 of 18 Reviews

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ADT Inbound Account Representative reviews

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Very disorganized

Inbound Sales NSC Jacksonville

Worst job ever

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