Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,044 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 54% of employees would recommend working at ARS-Rescue Rooter to a friend and 51% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

54% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (42) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (21) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 104 reviews)); "Benefits are good" ((in 51 reviews)); "Great people and teams that work well remotely" ((in 46 reviews)); "The money is good as long as you can keep your job" ((in 25 reviews)); "Plenty of work and employees were nice" ((in 13 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 68 reviews)); "Long hours and always on call" ((in 42 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 28 reviews)); "Really bad managers that doesn't help the employee to grow up." ((in 18 reviews)); "No work life balance to deal" ((in 15 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What ARS-Rescue Rooter locations have received the highest employee ratings?

Portsmouth , Jacksonville , Las Vegas , Pittsburgh , Bradenton , Omaha , Wilmington , Indianapolis , Columbus , Charleston

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ARS-Rescue Rooter

ARS-Rescue Rooter reviews about "hour"

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

138 reviews

5.0

Jun 11, 2019

Great Carreer Choice!!!!

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Opportunity for advancement Tons of training opportunity Growing National Company

Cons

Can be some longer hours, but you are well compensated for your time

5.0

May 30, 2019

SSA (lead generation)

Lead generation specialist

Recommend

CEO approval

Business Outlook

Pros

Pay, flexible hours, management support

Cons

Stand all day, every no is closer to yes

1.0

Jul 11, 2019

stay away

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

None that I can think of.

Cons

Although they advertise it as a "year round full time position" it's not. After the summer they look for any reason to fire most of the staff. Once the firing is done, they cut hours back for the remainder of the year. Too much cattiness amongst co-workers, most everyone undercuts the others, and it's encouraged by HR. The mysoginistic managers make working there unbearable. THey only care about money, they refuse to help out when needed, and will most likely be found hanging out with each other outside of the office rather than actually working in the office. It's 100% a disaster and it's only gotten worse since i had started there.

5.0

Jun 3, 2019

Great place to work in Indianapolis

Management

Recommend

CEO approval

Business Outlook

Pros

Steady work, Great pay, Great culture, good atmosphere, great support from upper and division management

Cons

Long hours but paid great for the extra hard work

4.0

Jun 17, 2019

Solid Reliable Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most positions have uncapped income potential with pay for performance compensation; the partnership with Home Depot helps drive year round work in an industry predominately driven by weather; focused on creating a good customer experience; proper licensing and permitted jobs

Cons

Company match on 401k, long hours during peak season make for less than desirable work life balance

4.0

Jun 18, 2019

I have been working or ARS for over 5 years as a lead generator

Ssa

Recommend

CEO approval

Business Outlook

Pros

Hard work really pays off if you like working with people and talking to everyone! Pays well, lots of room for growth.

Cons

Short 30 minute breaks for an 8 hour day, my break goes by too fast! Lot of turn over with new management, learning and changing what I already know, yet I am still with the company!

5.0

May 30, 2019

Sales Support Associate (Lead Generator)

Lead generator

Recommend

CEO approval

Business Outlook

Pros

Flexible work hours Great coworkers Great management Great pay

Cons

Standing for long hours Near mandatory weekends

5.0

Jun 3, 2019

A great place to work with a constant focus on improvement.

Manager

Recommend

CEO approval

Business Outlook

Pros

Team environment. Good pay. Looking to make the next day better than the last.

Cons

Long hours during the busy season but that is the natural of the business. Flexible hours when we are slow.

Viewing 28 - 30 of 138 Reviews

Jobs at ARS-Rescue Rooter

In-Store Appointment Setter

Retail Appointment Setter

In-Store Appointment Setter

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ARS-Rescue Rooter

ARS-Rescue Rooter reviews about "hour"

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Carreer Choice!!!!

SSA (lead generation)

stay away

Great place to work in Indianapolis

Solid Reliable Company

I have been working or ARS for over 5 years as a lead generator

Sales Support Associate (Lead Generator)

A great place to work with a constant focus on improvement.

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