ARS-Rescue Rooter reviews about "hour"

51% positive business outlook

Reviews by job title

138 reviews
3.0
Apr 8, 2020

Not to bad

Recommend
CEO approval
Business Outlook

Pros

The harder you work the more money you make.

Cons

Long hours, not much choice to saying no, High sales pressure, not enough technicians in the summer. They only care about making a sale and not repairing the customers system.

avatar
ARS-Rescue Rooter Response
6y
We're disappointed to hear that your time with ARS did not meet your expectations. We'd like to talk to you regarding your time with ARS and your concerns. Please contact us at talent@ars.com to set up a time to talk.
1.0
Aug 17, 2020

Horrible

Recommend
CEO approval
Business Outlook

Pros

Paid well with Decent benefits

Cons

Tons of unpaid after-hours phone calls, expected unpaid overtime, sexual harassment, misogyny, constant belittling and threats to job stability

avatar
ARS-Rescue Rooter Response
5y
Thank you for taking the time to share. It is only through feedback such as yours that we are able to consistently improve in order to best serve our customers. We would like to apologize for your personal experience with ARS, as it is inconsistent with our company's policies and standards of care. We take your comments very seriously and wish to speak with you more on the situation. Please reach out to us at talent@ars.com . Thank you and good-luck moving forward.
2.0
Aug 23, 2020

Too much work

Recommend
CEO approval
Business Outlook

Pros

You get to meet many different types of people from all socioeconomic backgrounds.

Cons

One should not expect to see there family much. Long hours in summer. Most of the money goes to corporate salaries. Get ready to overcharge your fellow citizens.

avatar
ARS-Rescue Rooter Response
5y
Thank you for sharing your thoughts about your time at ARS. Change is constant in our business, and we ask our team members to be incredibly nimble as we serve customers in an industry that changes daily. We would love to hear more about your specific experience and how things have changed in the many years. Please reach out to us at talent@ars.com. Thanks again for taking the time to leave this review and we wish you the best in your career.
5.0
Nov 18, 2020

Best Job ever

Recommend
CEO approval
Business Outlook

Pros

caring, high performing, good pay

Cons

cyclical business, can be long hours

4.0
Jan 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent place. Good pay, and great commission.

Cons

Long hours, you'll get called late for visits.

2.0
Feb 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Location, hours, nothing else at all

Cons

No regard for employee safety, no accountability, poor management, high turnover rate, building needs to be rebuilt, etc etc etc

avatar
ARS-Rescue Rooter Response
5y
Thank you for taking the time to share your specific personal experience. We'd like to talk to you regarding your time with ARS and your concerns. Please contact us at talent@ars.com to set up a time to talk.
1.0
Aug 14, 2020

Terrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My co-workers were nice Flexible hours

Cons

Management and sales were super shady

avatar
ARS-Rescue Rooter Response
5y
We are very sorry to hear about your experience at ARS. We value all of our current and former employees' feedback so we would be happy to learn more about your specific situation. Please feel free to reach out to the HR team at talent@ars.com or 901 271 9700. We wish you the best.
1.0
Jul 11, 2020

A Thankless Job

Recommend
CEO approval
Business Outlook

Pros

The pros were that I could switch my hours around.

Cons

Plenty of them. The pay was hedious. I had been with the company for over a year and yet the company did NOT ever do a performance review in which a good performer gets a pay raise and etc. The comission check was terrible. Even on the months where I was top performer making $50k revenue for the company on a monthly basis. I say that because I have first hand had jobs where I got paid more commission even on the months where I was not top performer. The sales meetings were far beyond pathetic. No structure whatsoever. Their sales meetings were like being at a 12 Step Al-Anon meeting or Depression Bipolar Support group meeting. What's even worse is that ARS rescue rooter's mission statement or their sales pitch is... "ARS/Rescue Rooter Houston provides professional air conditioning, heating, plumbing, & insulation services. We require background checks & drug tests on all employees. Emergency service available 24/7" Here's the kicker behind this mission statement and sales pitch that you train us sales people to say to the customer. Is the fact that this company hired an employee who has at least 23-33 criminal records under his name. Which consist of multiple thefts, multiple drug/alcohol related charged, domestic violence charges and many more. In other words the company is flat out lying to the public. Making it be a hazardous workplace when the company hires a convict in their company

avatar
ARS-Rescue Rooter Response
5y
We are very disappointed to hear about your personal work experience with us. However, ARS has a robust background screening process that we stand behind to ensure a safe work environment for our employees and customers. We are also committed to maintaining a culture that is inclusive and free from discrimination and harassment of any kind. We ask that you reach out to us directly as soon as possible to discuss the allegations so they can be researched immediately. Please contact us at talent@ars.com or 901-271-9700 and ask for the HR Department.
Viewing 25 - 27 of 138 Reviews

Glassdoor has 1,044 ARS-Rescue Rooter reviews submitted anonymously by ARS-Rescue Rooter employees. Read employee reviews and ratings on Glassdoor to decide if ARS-Rescue Rooter is right for you.