ARS-Rescue Rooter reviews about "management"

51% positive business outlook

Reviews by job title

249 reviews
4.0
Jul 27, 2021

Sales Rep

Recommend
CEO approval
Business Outlook

Pros

Dependent working environment. Flexible work hours and good team oriented. Good Management all throughout the the store. (Home Depot & ARS)

Cons

Can be challenging at first when you begin to work independently. Not much advancement opportunities. Travel to locations and ARS on certain days of the week.

1.0
Aug 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Overtime- also helps you develop a strong character with the things placed as a task for you. Learn patience.

Cons

Everything else. This is a numbers place so you are only a number here. They care about the money aspect more than what is right for the customer or employee. The turnover rate is beyond anything I’ve seen for employees. Management is unstructured and even management has high turnover.

1.0
Sep 10, 2021

STAY FAR AWAY

Recommend
CEO approval
Business Outlook

Pros

none- zip zilch nada. The only pro is when you leave

Cons

Hprrible management. Condescending, rude and degrading. No support from H R. Corporate doesnt care. Managers will talk about one employee with another, no training because theres" no time" and they have the audacity to nose through an employees personal space and HR and corporate excuse it. They should be ashamed.

avatar
ARS-Rescue Rooter Response
4y
We're sorry your experience working at ARS has not been a happy one. We strive to treat every employee with respect and dignity. We'd like to speak with you about your concerns. Please contact us at talent@ars.com to set up some time.
4.0
Aug 6, 2021
Recommend
CEO approval
Business Outlook

Pros

We had really wonderful employees to work with, decent pay structure, branch location, and the office is a great starting point to progress to management.

Cons

There are too many mature managers willing to pass the buck and dump as much responsibility as possible off on their colleagues, or their employees, ultimately creating a culture of "I don't know who's going to fix it, but it's not me...try John Smith, he'll do it." The parking lot is cramped and very annoying on busy days. The biggest downfall that I believe is overlooked is that if one employee leaves, 99% of the time they don't replace them, they "absorb their duties" into the rest of the team, saying they'll replace them in the next season...but they never do. This causes tension and stress on the rest of team doing double the work, which only compounds when another person is let go (and this is in ALL departments both standard and managerial).

1.0
Aug 9, 2021

Awful!!

Recommend
CEO approval
Business Outlook

Pros

Good benifts other then that there is none Service manager was nice

Cons

Expected to outbound calls for sales No management support Service techs are aloud to abuse dispatchers No consistency No room for movement To many managers not enough employees

5.0
Aug 20, 2021

Great Management and People

Recommend
CEO approval
Business Outlook

Pros

People, hours, policies are all great. Everyone is treated the same and not shown favorites. Room for advancement and good training.

Cons

The software they use is not user friendly and can provide a lot of incorrect information so you spend a great deal of time correcting it before you can do a task.

2.0
Aug 2, 2021

Not good

Recommend
CEO approval
Business Outlook

Pros

There really isn’t anything I can say positive about this company . Management is not involved

Cons

Over worked under appreciated management is in meetings more than not . Hostile office environment

avatar
ARS-Rescue Rooter Response
4y
We are sorry to hear that your perception of ARS has not been a good one during your time working with us. We make every effort to be an employer of choice and a great place to work for all of our employees. We'd like to speak with you regarding your time here at ARS. Please email us at talent@ars.com to set up a time to speak. Thank you.
5.0
Aug 19, 2021

Growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits great 401k great people. Flexible schedule, growth opportunities. People take an interest in your well being and care for one another

Cons

Work life balance isn’t there. Lots of hours the pay you receive for the work you do is marginal. The work seems unappreciated on an upper management level

Viewing 31 - 33 of 249 Reviews

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