ARS-Rescue Rooter reviews about "management"

Current management is terrible. They micro-manage everyone. They are only worried about "Metric" counts and care nothing about the people who work for them.

Low pay, no weekends off, open 24/7. Insurance isn't that great either.

Poor management cares about the company making money not the well being or success of thier employees no room to grow

This is a sales job, so naturally they feed the easy sales to the guys who have been there for years and thus have a solid closing ratio. You will be given the dregs and leftovers 2hours away from your home. You will work 12 hours a day running appointments to broke hoarders who can't pass credit. It is what it is. This company is all about the money and will not distribute high quality leads to you if you don't sell, which is impossible when they only give you the trailers and mini-split leads. They will send you to appointments at 7pm that are hours away from your home that have a low probability of closing. Management does not care about you at all. Believe me when I say that your ability to earn an income is not important. They only care about sales - if you don't get good leads in the first week of the month, you won't sell, and you can expect the dregs for the rest of the month. During your interview they will always show that top seller to get you excited about the potential, but there is NO POTENTIAL. You will be an expendable commodity for a company that is all about the money. Furthermore, their prices are so astronomical compared to the competition that you will have to drop your sales price so low just to get a sale that you will barely make decent commissions even if you do sell. This company does not care about its salesmen at all - you are just a means to an end. I have never witnessed an organization that functioned in such a selfish, myopic way. Literally ZERO care for your success or work-life balance.

The management team was crooked and even told the techs to lie to the customers. They were asked to tell the customers their HVAC units were unrepairable and send a high pressure salesman out to oversell them new units. I selected one star because it forced me to.

Long hours. Never know when your start working never know when you’re off. Working weekends and holidays. Commission only job. Poor management.

Leadership strongly “encourages” its managers and employees to write positive reviews in order to lift the ratings from all of the negative reviews. It didn’t feel natural and our VP pushed it. Moral is terrible. Upper management is willing to drive employees into the ground in order to get results. A demotivating environment.

bad environment,not is not that good management is terrible