ARS-Rescue Rooter reviews about "manager"

51% positive business outlook

Reviews by job title

95 reviews
5.0
Apr 3, 2025
Recommend
CEO approval
Business Outlook

Pros

The Onboarding process was great and the orientation presentation was professionally done by my HR Manager Madalyn Gonzalez.

Cons

Staying optimistic and looking forward to learning and growing into the company culture.

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ARS-Rescue Rooter Response
9mo
Thank you so much for this outstanding review and feedback. We are so happy you have chosen to join the ARS team! Please don't hesitate to refer our job opportunities to your family and friends. We may have local referral bonuses available.
4.0
Jun 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Great manager, supervisor and office staff

Cons

Corporate just sees you as a number and replaceable no matter how long you’ve been there.

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ARS-Rescue Rooter Response
8mo
Thank you for your kind words! You are valued and we are glad your time with us was a positive experience. We wish you continued success.
2.0
Aug 20, 2023

Not Great

Recommend
CEO approval
Business Outlook

Pros

Usually are fine about taking days off, calling in sick every once in a while, being late. Employees at the same or similar level as you are decent.

Cons

Plenty of tasks not discussed whatsoever in the job description or during interview. Management doesn’t actually care about the employees or customers but make it seem like they do. It’s all money driven and that comes before anything else. One of the two supervisors is one of the worst managers I’ve seen/heard of.

3.0
Jan 5, 2024
Recommend
CEO approval
Business Outlook

Pros

I would say the scheduling manager is very accommodating.

Cons

The main company expects you to always get leads without working a single day in that position.

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ARS-Rescue Rooter Response
8mo
We appreciate your feedback. Please visit arsawaremobile.ethicspoint.com to share your specific experience. Thank you.
4.0
Feb 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Consistent hours and good pay. The benefits are pretty cheap and we have a good manager. They are keeping us up to date on changing equipment for training.

Cons

Woud like more retirement money for 401k.

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ARS-Rescue Rooter Response
9mo
Thank you for sharing this positive feedback! We appreciate you and we love having you as part of the team. If you have any feedback that you would like to discuss further, please visit arsawaremobile.ethicspoint.com.
2.0
Apr 9, 2025
Recommend
CEO approval
Business Outlook

Pros

The people you work with in the branch.

Cons

Lack of clarity on bonus structure for managers and cost of benefits.

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ARS-Rescue Rooter Response
9mo
Thank you for your feedback. We regret that your experience with our bonus structure did not meet expectations. Please help us improve by sharing your specific experience through arsawaremobile.ethicspoint.com.
5.0
Jan 13, 2025

Recruitment

Recommend
CEO approval
Business Outlook

Pros

working with great manager and good benefits

Cons

may have to work long hours

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ARS-Rescue Rooter Response
9mo
Thank you for your kind words! We are glad your time with us was a positive experience and we wish you continued success.
1.0
Nov 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Work truck. That is it.

Cons

This was one of the worst companies I have ever worked for. ARS Charleston branch. During my first interview, I was told I would work "some nights and some weekends"...however I was assigned Sunday shifts and that never changed. I would go upwards of 2 weeks without a single lead while other reps were getting leads daily. When I did get calls, they would be at 7-8 pm at night and over an hour and a half from where I live. The culture here is nonexistent. They put the business before ANYTHING and EVERYTHING. They don't care about employee well-being. Additionally - this role as comfort advisor is essentially a project manager role. Which meant WAY MORE WORK than any other typical HVAC Comfort Advisor role and no additional pay. Do yourself a favor and do not work here. The stress level this company brings is not worth it.

5.0
May 1, 2024

Great Start

Recommend
CEO approval
Business Outlook

Pros

Very professional new hire orientation, seasoned techs to ride with who take time to explain all the details. Great service manager and GM. Just very good people to work for.

Cons

None so far. Hoping it continues

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ARS-Rescue Rooter Response
9mo
We appreciate your feedback and are so happy you have chosen to join ARS. Welcome to the team!
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