Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,044 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 54% of employees would recommend working at ARS-Rescue Rooter to a friend and 51% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

54% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (42) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (21) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 104 reviews)); "Benefits are good" ((in 51 reviews)); "Great people and teams that work well remotely" ((in 46 reviews)); "The money is good as long as you can keep your job" ((in 25 reviews)); "Plenty of work and employees were nice" ((in 13 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 68 reviews)); "Long hours and always on call" ((in 42 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 28 reviews)); "Really bad managers that doesn't help the employee to grow up." ((in 18 reviews)); "No work life balance to deal" ((in 15 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What ARS-Rescue Rooter locations have received the highest employee ratings?

Portsmouth , Jacksonville , Las Vegas , Pittsburgh , Bradenton , Omaha , Wilmington , Indianapolis , Columbus , Charleston

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ARS-Rescue Rooter

ARS-Rescue Rooter reviews about "training"

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

92 reviews

3.0

Jun 30, 2018

Good and bad

Journeyman plumber

Recommend

CEO approval

Business Outlook

Pros

Plenty of hours to be worked, too many sometimes! Take home truck.

Cons

Long hours, I'm still on hourly but the want to switch me t commission, where you cant actually plan around your income. Not much help if you have questions. No training program for newbies.

1.0

Jan 2, 2019

Wouldjt reccomend at all!!

Hvac service technician

Recommend

CEO approval

Business Outlook

Pros

Pay, friendly co workers

Cons

Management poor, no training, all about the numbers

ARS-Rescue Rooter Response

We hate to hear that your experience working at ARS did not meet your expectations. We want all employees to be happy with their choice to work for us. We'd like to discuss your time at ARS in more detail. Please contact us at talent@ars.com to set up a time to talk. Thank you.

5.0

Mar 7, 2019

Front line training

Service manager

Recommend

CEO approval

Business Outlook

Pros

Wonderful training Very insightful Cindy Douglas and Taylor Miller were great. As a new manager the Skills they taught us will help me in my new car position thank you very much.

Cons

No issues great place to work

4.0

Jun 22, 2018

Growth within the company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company is always looking to promote within. A lot of room for growth in the company.

Cons

Training is brief, after training its more self-taught,

1.0

Nov 27, 2018

You’re better off unemployed- worse mistake I’ve ever made

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Promise the world and don’t deliver

Cons

No training, no accountability, sarcastic management

ARS-Rescue Rooter Response

We see that you are still currently employed with ARS. We take the concerns of our employees seriously and would like the opportunity to speak with you about yours. Please contact us at talent@ars.com so we can set up a time to discuss these concerns.

1.0

Mar 29, 2019

Unorganized

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Weekly pay, benefits, hour and pay

Cons

Outbound calling, they blame the call center for everything. There is no real training, everybody calling the same customers over and over. They don’t motivate you to succeed. I didn’t like calling the same customers over and overs. That’s harassment. I asks the supervisor for a new list and I all ways get the same answer.

2.0

Nov 1, 2018

This company make sure to work you long hours !

Hvac technician

Recommend

CEO approval

Business Outlook

Pros

Tool purchase program for techs. Limited training for certification from vendors!

Cons

Long hours and bad management

1.0

Jan 5, 2019

Comfort advisors

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None run don’t be fooled

Cons

Crazy hours. They promise you a company vehicle 🚗. I had to drive my own vehicle with no reimbursement. Poor management. Poor training. All about gouging their customers. Offered Nest thermostat but when a client wanted them they did not know how to install them. Which in turn was very frustrating in the sale

5.0

Feb 27, 2019

Develops Employees and Drive Positive Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great opportunity for career advancement and skill training. The HR team is phenomenal at really listening to the employee. Management team surrounds themselves to drive company moral and is highly committed to workplace safety for the employee and customer.

Cons

I have no cons to share, I really enjoy working with ARS

Viewing 16 - 18 of 92 Reviews

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ARS-Rescue Rooter

ARS-Rescue Rooter reviews about "training"

Ratings by category

Ratings by demographic groups

Reviews by job title

Good and bad

Wouldjt reccomend at all!!

Front line training

Growth within the company

You’re better off unemployed- worse mistake I’ve ever made

Unorganized

This company make sure to work you long hours !

Comfort advisors

Develops Employees and Drive Positive Experience

Jobs at ARS-Rescue Rooter

ARS-Rescue Rooter reviews FAQs

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