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Acadian Ambulance Service

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Acadian Ambulance Service reviews

3.6

65% would recommend to a friend

(554 total reviews)
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Richard Zuschlag

82% approve of CEO

58% positive business outlook

Acadian Ambulance Service has an employee rating of 3.6 out of 5 stars, based on 554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Acadian Ambulance Service employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

554 reviews
2.0
Mar 15, 2017

Paramedic

Recommend
CEO approval
Business Outlook

Pros

ESOP is the ONLY thing keeping most employees here. Benefits aren't bad but could be better.

Cons

We run non-stop and almost always get off late. There are just to many extra duties that are expected to be completed before you go home. Management will NEVER stick up for the employees when there is a conflict with nurses etc. All the comments I've read about Acadian on this site are true whether it's in Texas or Louisiana. It's funny how a Louisiana employee has the same story as a Texas employee. Must be the truth huh. I am not an unhappy employee, just tired of being treated like we are. Wish our CEO knew how we felt. Maybe he does, who knows.

3.0
Feb 27, 2017
Recommend
CEO approval
Business Outlook

Pros

-Tons resources -Great equipment like power stretchers and new ambulances -24/7 lift assist available -Free CEs -Frequent trainings with a person dedicated to helping you feel comfortable with your skills -Easy to pick up overtime -Shop and supervisors good about fixing or replacing faulty equipment -Legit company with unexpired equipment -Easy access to billing and people who can assist with the insurance side of transports

Cons

-High call load -Stupid posting assignments and rolling coverage (any downtime had is spent driving far for coverage only to be sent back to original location because a truck has cleared and will resume area coverage) -Constant acquisition of new EMS companies which strains the call load of current workers -Always calls or texts you if you can come in on days off -24hr shifts work almost as hard as normal 12&8hr shifts but get a significant pay cut due to scheduled OT -Low morale -Favoritism among certain employees -As a field employee you are bottom of the barrel and supervisors, coordinators, and dispatch are all almighty and what they say goes

3.0
Oct 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Overtime- There’s always overtime, if you want to work it’s there for you! Learning- Being at this company I’ve learned a significant amount of knowledge for a “newbie” ESOP/401K- They’re both great and very competitive to other companies as well as the insurance! Good Employees- Most of the medics I’ve worked with have always been extremely helpful and happy to help or teach me something if asked, of course there are those few “bad apples” (and most of them come from companies that have been bought out by acadian, or seasoned medics who are easy to retire) that will aggravate you or not be helpful, but they are few and far between in my area. CE/School- All of your CE’s for National Registry are free, and they offer a paramedic program to you for different deals you can take (have to look into it to long to explain) Units/Equipment- This can be a Pro and Con. Most of the times units are in great condition and always have the most update to date equipment, a Lucas, Monitors, etc. Or other times you can get bad units that should not still be running but the company is keeping them in service to “save money”

Cons

Supervisors- Some of them speak above you, as if you are an idiot and don’t deserve to be in there presence. Transfers- I myself coming from a volunteer 911 company did not want to do transfers but if that’s your cup of tea it may be your Pro, I fortunately moved to a district where we do 99% 911 and very rarely will get pulled for a transfer if our transfer side is backed up. Pay- Could be better paid for the hours, I’ve seen companies who are willing to pay 5-6$ more an hour, but then again they offer little to no insurance or overtime. Money Hungry- When I say this it may be different in some eyes, but this company is the most money hungry company I’ve seen. I do understand we are not paid by tax dollars unlike Fire Departments and County EMS. But, whenever we get a refusal on a patient it hurts your AMPS score (score that can be used to get you a raise) so in other words, if I can’t convince Ole Miss Mary that her stubbed toe to go to the hospital via my ambulance it hurts my score to possibly get a promotion of some sort. But, it doesn’t hurt it extremely bad, but we all know that you can get multiple refusals in a day that is not under our control, if someone does not want to go to the hospital that doesn’t need to go, why do I get punished for it? Also, you’re always told you need to get IV starts, and have all of these things done for patients that really don’t need certain interventions because again, MONEY. Management- At times they’re great and I could not complain such as overtime, anytime you’re willing to pick up overtime or pick up a shift that someone backed out last minute the supervisors love you, but the minute you tell them no for whatever reason they seem to forget all the times you’ve done them favors and they push you aside, favoritism definitely runs in this company. Sick days/Vacation- Your vacation days and sick days acquire extremely slow in this company for me, compared to my first job. Dispatch- At times they are great and give you everything and anything you need. Other times they are like monkeys. For example, when they put information into the CAD that is incorrect and you get a sent back on one of your reports it hurts you AMPS score, sure you can call CDC and tell them to remove the sent back from your record due to dispatches information being incorrect. But on 2 occasions I’ve called CDC and told them to remove incorrect sent backs and they didn’t. Which brings me to my next con. CDC- They are the company who goes through your reports and decides wether or not it’s to there “liking” They’re like Dispatch, sometimes helpful other times like monkeys. I’ve had sent backs on a few occasions where there was nothing wrong, but they didn’t read through my narrative all the way or they missed something once again hurting my amps score. Protocols- From what I’ve been told, Paramedic’s are extremely limited compared to other companies. Also, a new protocol recently put into effect is they are now telling me how to write MY reports by there standard which is ACHARTE. I’ve done my reports the same for almost 2 years now, and never had a problem. But they want me to follow there method which I disagree with for many reasons but manly, if I was to go to court it is my license on the line NOT there’s. If I can’t remember the call because of ACHART that’s on me, not them.

Viewing 4 - 6 of 554 Reviews

Glassdoor has 567 Acadian Ambulance Service reviews submitted anonymously by Acadian Ambulance Service employees. Read employee reviews and ratings on Glassdoor to decide if Acadian Ambulance Service is right for you.