Accelion reviews

3.9

80% would recommend to a friend

(54 total reviews)
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Justin Jaworski

84% approve of CEO

76% positive business outlook

Accelion has an employee rating of 3.9 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accelion employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

54 reviews
5.0
Dec 30, 2022

Once you/re in, you're in!

Recommend
CEO approval
Business Outlook

Pros

After almost 4 years with the company, here are the top reasons why I look forward to working here: 1. Everyone is so friendly and helpful here! From your boss to your co-workers, everyone wants to see you shine and is quick to offer help and advice. We all text, email and call each other constantly during the day to share tips on how to be more successful. 2. The company sells internet service backed by Verizon. Verizon is the most reliable internet provider in the country. It's something that everyone uses and is easy to sell. While you're never going to make millions, the pay is great considering that customers come to you. 3. The work/life balance is awesome. As long as you're doing your job,, nobody cares if you squeeze in a lunch date or a doctor appointment during the day. You decide every week when you want to work and when you don't. 4. There's a ton of PTO. Vacations. Sick days. Even paid days off to take care of your kids or parents. I've never had a PTO request denied in my 4 years here. 5. I feel heard. We are constantly being asked for our opinion on how the company can improve, and we participate in formal survey every year by Great Place to Work. The company doesn't just ask for your opinion. You can actually see changes being made based on our feedback. 6. There is no office to go to every morning. 7. Management is trustworthy enough not to 7. The company only promotes from within, and since this is still a small company, your chances are very good. . Once you're in, you're in!

Cons

Everyone got spoiled during Covid by working from home, and now this is one of the few companies that remains that doesn't require you to work from an office. That being said, this isn't a "work from home" job. There have been cases where folks didn't understand that working remotely is not the same as working from home. With this job, you are working in the field, not from your couch.

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Accelion Response
3y
Thank you for your review. Hearing your first hand account of the positive impact many of the changes we've made over the years is very encouraging! Today's dynamic economy requires that businesses be flexible and ever-changing to adapt to the current business climate. People generally don't like change (including and especially me haha), but it's great to hear that some of the changes we made are felt very positively for our employees. Obviously, everybody loves more pay, PTO, Sick/Safe Time, VTO, benefit options, ect; however, your review outlines some of the operational changes which are trickier decisions for us to make as we are often trying to maximize employee satisfaction while still satisfying our business objectives. Thank you again for your review!
3.0
Dec 29, 2022

Overworked and underpaid

Recommend
CEO approval
Business Outlook

Pros

You can make decent money doing this job if you decide you have no life.

Cons

Poorly managed, monotonous, they talk a lot about work, life balance, but they don’t follow it up with anything real. Your PTO is based on your salary, which is low, rather than your earnings.

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Accelion Response
3y
Thank you for your review. As you pointed out, the Territory Manager total compensation, which includes commissions and bonuses, is significantly larger than solely the base compensation component. While we’ve experimented with different compensation models over the years, and found that, despite continuously increasing our base salaries, our folks like to be rewarded for their productivity and enjoy a great deal of autonomy in how they spend their work and personal time, as the Territory Manager position is 100% fully remote. Coincidentally, our Area Managers who directly manage the Territory Managers have the same structure to provide compensation alignment between the manager and their direct report. We have taken numerous employee feedback and engagement surveys over the years; during our last employee survey by Great Place to Work (Accelion is GPTW certified), 98% of our employees responded they were able to take time off work when it was necessary. While most surveys, including Great Place to Work, bring up compensation as something that could be improved at any company (we all want more money), excessive workload and being unable to take time off is not something that is a commonly addressed issue here. Our Territory Managers create their own schedule and part of the convenience of the job, besides plenty of PTO opportunities, is the ability to integrate your life into your work. For additional information on the results of our Great Place to Work employee survey, please visit certified company 7038856 on their website. As far as being poorly managed, I would say that people have different expectations of how they should or want to be managed. Again, the Territory Manager position is a highly autonomous position so you are not going to be directly supervised every day. Accelion is unique in that we promote exclusively from within. Our Area Managers, the ones who train, coach, and develop Territory Managers, have an average tenure of 4 years in the position that they supervise (and 9 years with our company), which makes them ideal to train folks who are newer to the business. The strength of our on-the-job training conducted by folks who actually have done the job successfully, rather than by corporate trainers is what sets Accelion apart.
3.0
Dec 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Paid weekly and you get to make your schedule

Cons

If you are in a city that has competitors and their prices are lower, it will be hard to make sales. Potential customers are mostly unresponsive. You "create your own" schedule but your manager is repeatedly adding random meetings and calls and you have to adjust to that. Have to give progress reports everyday even if you did not have any success. Managers track how many calls you make even if you have a low referral count. They also try to impose their ideas for you which worked for them but knowing that you are in a bad market. Getting to tier 3 commission in a bad market is very difficult. Tier 1 and 2 commissions are terrible. and weekly numbers are made public so everyone can see and then Monday morning you have to read out how unsuccessful you were. Very minimal advancement opportunities.

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Accelion Response
3y
Thank you for your review. I'm sorry the territory you were hired for didn't meet your expectations. We assume all our Territory Managers strive for the highest compensation level they can achieve, and we provide ongoing coaching to assure the best possible outcomes. Part of that coaching is reporting the actions our folks take in their assigned territory, and our recommendations on how they can build on their successes so that results improve and become more predictable. Since you create your own schedule, besides the 1-hour Monday morning meeting, you decide (along with your manager) when that coaching occurs. We regret you found this to be an imposition on your time. As a sales organization that believes in transparency and professional growth, we provide a progressive commission structure that rewards top performers. Part of that transparency is sharing our individual weekly results so that we can learn together as a team what was successful and what wasn’t. We feel it's important to offer this level of transparency so that when we do promote individuals, it is clearly due to historical results and competency rather than favoritism or other subjective variables. I'm sorry you feel like your manager wasn't respecting your time and that their coaching wasn't beneficial. We instruct our managers to be educators and coaches with a heart of grace to their direct reports who demonstrate a strong will to succeed. Our managers should only be disciplinarians to individuals that have the skills to succeed but continuously show a lack of ambition or willingness to try. As for advancement opportunities, that's one topic I will have to disagree with you on. As an organization that grew headcount by 64% in 2022; and, on the day you wrote this review, we posted an internal DSM position in Virginia. That DSM position is the fifth new second level management position we have created in 2022. We take extensive steps to publicize our management job openings to all employees and welcome everyone to apply. As a company that exclusively promotes from within, we look for internal-only candidates who exhibit a track record of excellent results, accountability, and a growth mindset. That said, Accelion only has three levels of management (I am the President and along with the Vice President represent the third/top level); therefore, I can understand if someone from a larger corporate background might expect more opportunities for advancement. Thank you again for your review. I do appreciate the constructiveness of your feedback!
Viewing 34 - 36 of 54 Reviews

Glassdoor has 54 Accelion reviews submitted anonymously by Accelion employees. Read employee reviews and ratings on Glassdoor to decide if Accelion is right for you.