employer cover photo
employer logo
employer logo

Advanced Call Center Technologies

Engaged Employer

Advanced Call Center Technologies reviews

3.0

41% would recommend to a friend

(991 total reviews)

Hunter Croft

44% approve of CEO

41% positive business outlook

Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

991 reviews
3.0
Jul 10, 2017

Steady job and keeps you busy.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule, hard to get fired. Point system for tardiness or absence.

Cons

Back to back calls with customers who may or may not know whats going on with their account. Can make for a lot of time trying to pin down transactions customer is disputing

2.0
Jun 27, 2017

Beware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Money and benefits. You also get vacation time after 90 days.

Cons

Management , bonuses are subpar, druggies everywhere and are at work under the influence.

4.0
Jun 22, 2017

Better than before!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You are able to move up very quickly if you are highly motivated, positive, and have the ability to learn quickly. Your advancement depends on your work effort as it should be. Management cares about each employee even when non-work related. The training is short but efficient. Co-workers are very friendly and treat each other like family.

Cons

If you are unable to be in a fast-paced enviroment with computers you will not be able to keep this job not really a con but fact. Only real Con is that if you are not meeting your goals set or if you are not learning the information needed to do your job correctly fast enough you will get yelled at. There isn't much coaching and developing just yelling if your not meeting standards.

Viewing 805 - 807 of 991 Reviews

Glassdoor has 1,049 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.