Does Advanced Call Center Technologies pay their employees well?

According to anonymously submitted Glassdoor reviews, Advanced Call Center Technologies employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Advanced Call Center Technologies. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Advanced Call Center Technologies?

41% of Advanced Call Center Technologies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advanced Call Center Technologies 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Advanced Call Center Technologies?

Customer Service Representative (254) , Customer Service Representative (CSR) (54) , Call Center Representative (40) , Customer Service Agent (31) , Supervisor (25) , Call Center Agent (20) , Agent (17) , Operations Manager (14) , Operations Supervisor (13) , Fraud Specialist (10) , Recruiter (10) , Customer Service Associate (7) , Fraud Analyst (7) , Customer Service (6) , Customer Service (CSR) (6)

What are the pros of working at Advanced Call Center Technologies according to real employee reviews?

"Easy to do job and good pay" ((in 109 reviews)); "Work from home not going to site pay is good" ((in 61 reviews)); "Great people and an awesome job if you like to work alone!" ((in 32 reviews)); "The pay was amazing and with great benefits." ((in 30 reviews)); "The bonuses are good and it's not hard to bonus if you don't miss any days." ((in 14 reviews))

What are the cons of working at Advanced Call Center Technologies according to real employee reviews?

"Management is poor and clueless." ((in 76 reviews)); "Poor training & they brag about how fast they 'train'." ((in 53 reviews)); "Bad supervisors." ((in 36 reviews)); "The managers aren't professional." ((in 18 reviews)); "•Poor communication between supervisors and and leads." ((in 15 reviews))

What are employees saying about Advanced Call Center Technologies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advanced Call Center Technologies layoffs and their outlook for job security at Advanced Call Center Technologies in 2026.

What are the top reviewed Advanced Call Center Technologies locations?

Johnson City , Harlingen , Norman , San Luis , Logan , Junction City , Boones Creek , Berwyn , Sacramento , Douglas , Carmichael , Kingsport , North Highlands , Dallas , Yuma , Oklahoma City , Houston , North Logan , Tennessee City , Charlotte , Shreveport , Elizabethton , Memphis , Fairview , Brownsville , Blountville , Knoxville , Manhattan , Wichita , Penn

Advanced Call Center Technologies reviews

3.0

41% would recommend to a friend

(991 total reviews)

Hunter Croft

44% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

991 reviews

2.0

Feb 22, 2017

O.K place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

easy work Set schedules decent benefits friendly supervisors

Cons

low quality personnel lack of communication

1.0

Feb 16, 2017

Do NOT work here!

Cenlar agent

Recommend

CEO approval

Business Outlook

Pros

Only pro I can think of is the paid training.

Cons

Where do I start? This place is GHETTO. Literally the worst company I have ever worked for. The management is extremely unorganized and they don't care about their agents because of how much turnover there is. This is the last stop for most employees who are in dire need of a job. You get paid $10.50 an hour so you get what you pay for. The environment is like high school. There's a fight everyday, verbal and physical, and they just let them come back because they need the bodies. Most (not all) of the instructors are awful and ghetto as well. Save yourself the time and work literally anywhere else if you have options.

2.0

Feb 13, 2017

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy to get job Relatively easy job 2 weeks of paid training Flexible schedule

Cons

Very low wages Salary increase is .25 cents per year A lot of drug addicts, junkies, former criminals Teachers have no idea what they are teaching about

Viewing 808 - 810 of 991 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at Advanced Call Center Technologies

Scheduler BR Workforce Management

Blountville, TN

View job

Customer Service Representative - Shreveport, LA

Customer Service Representative - Harlingen, TX

Customer Service and Sales Openings! Great Benefits • PTO • Career Development • Apply Today!

Forklift Shop Technician