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Advanced Call Center Technologies

Engaged Employer

Advanced Call Center Technologies reviews

3.0

41% would recommend to a friend

(991 total reviews)

Hunter Croft

44% approve of CEO

41% positive business outlook

Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

991 reviews
4.0
Jan 21, 2015
Recommend
CEO approval
Business Outlook

Pros

In depth, paid training. Variety of calls & different debit card programs. Fast paced during the day. Friendly supervisors. Variety of shifts available.

Cons

Set shifts with little chance of modification when life gets in the way (you can change shifts, but there are usually only 3 or 4 time slots to choose from). Customers can sometimes be difficult. Overnight shift is way too slow, maybe one call an hour. Sitting at a desk for 7.5 hours. Calls are usually back to back during the day, which can be great but also can be tiring.

3.0
Dec 30, 2014

Good people working there but low pay.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice location you can save money by renting a house in Mexico since it's right at the border

Cons

Lower pay then most call centers, too much pressure on sales. I would recommend working in the claims dept instead of AT&T winback

Viewing 871 - 873 of 991 Reviews

Glassdoor has 1,049 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.