Agilysys reviews

3.3

58% would recommend to a friend

(678 total reviews)
avatar

Ramesh Srinivasan

72% approve of CEO

59% positive business outlook

Agilysys has an employee rating of 3.3 out of 5 stars, based on 678 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agilysys employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

678 reviews
1.0
Nov 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Most of the good things are gone. Your immediate team will probably be people who are good people and enjoyable to work with. It ends there.

Cons

Agilysys is a toxic work environment now, thanks to the new CEO (Agilysys seems to have a revolving door at the CEO level). It’s a company in search of a mission that will make money, and it’s failing. The new CEO’s past as a C-level executive is sketchy at best, with short stints that ended suddenly—including three different CEO gigs in four years. He is, by his own admittance and bragging, a negative person. And that intense negativity is often focused at employees. His playbook is the same as he has used in previous CEO gigs. Cut costs. Multiple layoffs (first one or two at a time, then in waves). Demand that remaining people work around the clock (hey, because he does—which he reminds employees of often). Bring in his cronies from India to take top positions (and they are NOT the A-team of executives, by any stretch of the imagination). Open (almost immediately as a first order of business) a development center in his native India. Focus on and hire employees in India and not in the US. Limit or eliminate (by sketchy means, if necessary) employee bonuses and benefits—except, of course, for those executive cronies he brought along and for himself. Mr. Srinivasan’s compensation at Agilysys is well in excess of two million dollars per year. He’s also pushing an old software model of customized versions of base software, with customization paid for by the customer. That won't survive long in today's world. He’s basically pushed the company’s cloud vision aside. In addition to the layoffs, many (most?) people are leaving of their own accord. It’s obvious where the place is headed. Become a sweat shop that does as much work as possible in India and has as skeleton of a staff as possible in the US. Ignore employee morale and health. Move quickly to make a profit at all costs (on the backs of employees that will not be rewarded), even if the model will not last more than a year or so. Take the accolades and rewards for yourself and for your new executive cronies. Sell the company and reap the benefits from the stock rewards that only executives have. Read the Glassdoor reviews at Bally’s during his time as its CEO (17 months from January 2013 to May 2014), and you will see nearly identical things happened there. Salaries are average to below average. Other benefits are average to below average for the technology industry. There used to be good work-life balance, but that has changed and is getting worse at an exponentially accelerating rate under the new leadership. Avoid this place. It will suck your soul away.

2.0
Mar 23, 2019

Outsourcing to balance books and rapidly build unstable software - DANGEROUS

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Knowledgeable veteran employees, some 15+ years of service, great to work with.

Cons

Ramesh knows how to balance a companies financial books by using one playbook - outsourcing to junior level India engineers using his loyal Indian crew from previous gigs. Not very adaptive. Business model is setting the company up for product instability and failure to retain the core customers that keep the company afloat. Across all product lines they have trimmed snd overworked support and turned their R&D department into direct support. Product throughput has reduced by over 50%. If your looking to be a engineer be ready to be a customer call person. Delivering in product features so fast they are at best pre-alpha stable. Their new tech services, a custom development division, full of non-product knowledgeable low level entry devs, break products do bad customers are on the verge of dropping multi million dollar deals. All this is stoking the fire of escalations which perpetuates reduced in-product development. Application life cycle development is still in toddler phase. Product lines have a lot of potential , but until they can figure out how to run a well oiled software business, keeping the lights on will be all they can do. Focused on small short term deals with mountains of technical debt. Some product lines use technologies that were obsolete 20 years ago. Little tough to run with a warm out shoe. Too much to list...

1.0
Dec 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Free coffee and tea. Clean working environment with lots of office supplies. Director of software development (Catherine S.) was fantastic and really held the department together. Most development managers were also great, however this groups days are numbered.

Cons

Aggressively moving all development to India where the CEO's family grew up. Having to work with in-sourced India workers is near impossible because of the language and culture barrier. If you are not a native born Indian you will have difficulty from day one since their version of english is not the same as ours. In some cases learning Hindi would make work a little easier. Once most management converted to native born Indians I found myself discriminated against and minimized.

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Glassdoor has 708 Agilysys reviews submitted anonymously by Agilysys employees. Read employee reviews and ratings on Glassdoor to decide if Agilysys is right for you.