Is Aimbridge Hospitality a good company to work for?

Aimbridge Hospitality has an overall rating of 3.1 out of 5, based on over 1,700 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 48% of employees would recommend working at Aimbridge Hospitality to a friend and 41% have a positive outlook for the business. The best reviews about Aimbridge Hospitality have been left by employees working as Housekeeping , Housekeeper and Director of Sales .

Does Aimbridge Hospitality pay their employees well?

According to anonymously submitted Glassdoor reviews, Aimbridge Hospitality employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Aimbridge Hospitality. This rating has been stable over the past 12 months.

How satisfied are employees working at Aimbridge Hospitality?

48% of Aimbridge Hospitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Aimbridge Hospitality 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Aimbridge Hospitality?

General Manager (118) , Front Desk Agent (80) , Sales Manager (62) , Housekeeper (61) , Assistant General Manager (43) , Director of Sales (43) , Housekeeping (30) , Staff Accountant (30) , Night Auditor (26) , Director of Sales and Marketing (23) , Manager (21) , Bartender (20) , Front Desk Receptionist (20) , Front Office Manager (19) , Front Desk Supervisor (16)

What are the pros of working at Aimbridge Hospitality according to real employee reviews?

"The benefits are good and lots of transfer opportunities if you live in a big city or wish to ever relocate." ((in 89 reviews)); "Great people and they put you on projects that are great for your resume" ((in 63 reviews)); "They have nice and a great staff so far." ((in 28 reviews)); "Excellent and friendly work environment" ((in 14 reviews)); "They have great benefits and great communication" ((in 13 reviews))

What are the cons of working at Aimbridge Hospitality according to real employee reviews?

"low pay and not based on experience in industry" ((in 64 reviews)); "Poor Management from the hotel." ((in 63 reviews)); "Will protect bad managers because they are friends with them." ((in 38 reviews)); "Upper management does not care about employees" ((in 32 reviews)); "there is no work life balance" ((in 31 reviews))

What are employees saying about Aimbridge Hospitality layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Aimbridge Hospitality layoffs and their outlook for job security at Aimbridge Hospitality in 2026.

What are the top reviewed Aimbridge Hospitality locations?

Plano , Dallas , Houston , Chicago , Oklahoma City , Boston , Fort Worth , Nashville , Los Angeles , Austin , San Diego , New Orleans , Indianapolis , Denver , Phoenix , San Antonio , Knoxville , Portland , Orlando , Milwaukee , Minneapolis , Tampa , Kansas City , Scottsdale , Tulsa , Memphis , Amarillo , Irving , El Paso , Midland

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Aimbridge Hospitality

Aimbridge Hospitality reviews

3.1

48% would recommend to a friend

(1,647 total reviews)

Craig S. Smith

59% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Compensation and benefits

3.0

Culture & values

3.0

Career opportunities

2.9

Work/Life balance

2.8

Senior management

Aimbridge Hospitality has an employee rating of 3.1 out of 5 stars, based on 1,647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aimbridge Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jun 20, 2019

They just love how big they are. Maybe one day their infrastructure will catch up.

General manager

Recommend

CEO approval

Business Outlook

Pros

Coworkers great. Higher ups were pretty horrific.

Cons

So many cons. 1) Poor work-life balance 2) They force you to leave positive reviews on glassdoor.com (seriously. look how many positive reviews there are all of a sudden). 3) They don't pay the team enough and getting fully staffed is incredibly hard. 4) Properties underfunded. 5) Bonuses for GMs and AGMs are a joke. 6) All they talk about is how BIG they are. I actually wonder if someone up top is over-compensating. 7) Upper management is disconnected and un-engaged with their properties. 8) Benefits are not so hot. Health insurance, in particular, is pretty pricey. You've got employees (especially salaried ones) that are putting in some pretty long hours and the least you can do is provide a insurance that is affordable. They ARE the BIGGEST hospitality management company, afterall.

Aimbridge Hospitality Response

Aimbridge Hospitality encourages the use of Glassdoor to shed light on how to improve as a company. Your feedback has been reviewed and will be shared with senior leadership.

1.0

Jul 30, 2017

Company out of tune with hotels they manage.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Yearly conference is very motivating. You learn of other hotels that are actually doing a great job in keeping their employees happy and low turn over.

Cons

Management company is not aware of the shenanigans that happen at hotels they manage. Poor management starting from the hiring process through the style of leadership. Lots of favoritism for some and exclusion of others. Have you ever seen the movie Mean Girls? Then you should see the sales department. They treat the other departments like second class citizens.

1.0

Mar 3, 2017

weigh ALL of your employment options

Guest service agent

Recommend

CEO approval

Business Outlook

Pros

very hard to find many, but the best would be the hotel discounts after the 90-day probationary period

Cons

the hotel i worked for was one of the most unorganized and unprofessional places I've worked in my 6 years of working. Aimbridge in my opinion loves to overwork their employees and underpay them. It matters not that this is the hospitality industry. There are people that have worked for the hotels managed by aimbridge for over 10 years STILL making under 12 dollars an hour. The hotels continue to get bad reviews and surveys regarding cleanliness and overall service because the employees are being overworked for what may as well be minimum wage after taxes and insurance are deducted from their earnings.

Viewing 22 - 24 of 1,647 Reviews

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They just love how big they are. Maybe one day their infrastructure will catch up.

Company out of tune with hotels they manage.

weigh ALL of your employment options

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