Alarm.com reviews

3.7

63% would recommend to a friend

(476 total reviews)

Steve Trundle

71% approve of CEO

57% positive business outlook

Alarm.com has an employee rating of 3.7 out of 5 stars, based on 476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alarm.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

476 reviews
5.0
Feb 2, 2016
Recommend
CEO approval
Business Outlook

Pros

-Simply the best company to work for: still in growth mode, with much flexibility yet, however comprised of very high quality talent that we all learn from and are excited to lead. -Energetic and dynamic environment, where we work hard and play hard -New opportunities are always emerging -Leaders are involved and personable -HR is the best HR department I have ever seen... this is true Human Resources that care about our talent -The company promotes new ideas and improvement all around. Definitely this company is the best in its kind -Out team is the best in class, we truly work together to conquer and deliver exceptional service -The best working experience I have had so far... if you want to grow, learn and develop a company of the future, this is your place.

Cons

If you come from a very rigid and highly structured environment, this is not the most appropriate place for you.

5.0
Apr 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Positive work environment, staff are held to high standards, many little perks like free lunches, gift cards for inter-office competitions, beautiful office and a lot of after work happy hours and social events paid for by Alarm.com.

Cons

Some information is cryptic such as when/if we get raises for our annual review. HR says they are there for you to help you grow, but when I applied for a different position within the company, it felt like they were reporting everything I asked to the hiring manager of the other position. I didn't really feel like I could honestly ask what was on my mind.

3.0
Apr 30, 2024

Mixed Feelings

Recommend
CEO approval
Business Outlook

Pros

-Great work-life balance, very few hard deadlines to meet and not a place that wants you to grind. Most of the time just working a typical 40 hours is enough -Good culture and people, there's some really cool individuals you can meet there, and I made some actual friends -I actually enjoyed working in the office for the above reasons

Cons

-A lot of engineers end up being in silos (so they're the only engineer) for their projects. This ends up being rough for everyone since you end up pretty isolated in terms of work, and there's only person who has any expertise with their project. So if you need to find information, you might end up needing to spend a lot of time asking questions across teams to find the one person that actually has an answer to the questions you have. And if they've left you're gonna have to hope there's thorough documentation somewhere. A lot of projects thus have a low bus factor. -Despite being silo'd on my own project, I found myself juggling other projects and responsibilities at times, which make it hard to focus on one task because of all the context switching. -Tech debt. There's stuff that's been really tightly coupled together that shouldn't be and doesn't follow SOLID principles which makes it really difficult to work with sometimes, most people just end up working around it because there's always a push to put engineers on the never ending flow of new projects. -Attrition and turnover. While some people do stick around, I saw a lot of people leave before/around the 2 year mark, which lead to only a few people with 4+ years of experience sticking around, and ends up contributing to the lower bus factor. -Promotions seem more tenure based than performance based. Overall I wasn't bothered by this, but I know others did care. -I would say that Alarm's good about job security, but there were layoffs during the pandemic.

Viewing 61 - 63 of 476 Reviews

Glassdoor has 536 Alarm.com reviews submitted anonymously by Alarm.com employees. Read employee reviews and ratings on Glassdoor to decide if Alarm.com is right for you.