Alaska USA reviews

I worked for multiple managers at Alaska USA, none of which I would ever want to come across again. Everyone from Assistant Managers to Senior Financial Services Representatives to the new hires at each location walked around in a constant state of paranoia, because anyone from the Branch Manager position and up would run things with an iron fist and use intimidation and subtle threats to keep employees in control. None of my coworkers felt comfortable with their jobs at any point in time. This place does not give employees a sense of job security. Toward the end of my time with the company, I spent my lunch breaks crying because my manager was so rude and condescending to her team. The worst part is that the upper management within the company saw her as a star Branch Manager, because her location had high sales. The fact that her staff were miserable and her employee turnover was high didn't seem to matter as much. It's difficult to respect a company that places such little value on employee happiness.

Alaska USA tries to promote an organizational culture that values its employees and provides opportunities for advancement, but management fails horribly in its execution. There is no communication between executive management and employees, creating a severe disconnect between employees and the organizational mission. This disconnect leads to significant inconsistencies between the management of different departments. There is little focus on employee development or training beyond an employee's current position. Most supervisors and managers do not have sufficient training or experience to effectively lead and develop employees, resulting in a culture that fosters micro-management and distrust instead of professional growth. Alaska USA's traditional top-down management style creates an atmosphere that discourages employee involvement and hinders careers. If you want to work for a company that values its employees and provides opportunities for career development, look somewhere else.