Allscripts reviews

3.7

74% would recommend to a friend

(327 total reviews)
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Rick Poulton

72% approve of CEO

59% positive business outlook

Reviews by job title

327 reviews

Reviews about "Compensation"

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1.0
Nov 1, 2013
Recommend
CEO approval
Business Outlook

Pros

• Work from home (although new CEO discourages this because he must think we’re kids?) • Decent benefits • Growing technology market - Health Information Technology • A change to meet "some" good people • Ability to foster great client relationships

Cons

• This company is only concerned with the bottom line - that means sell...sell..sell, cut backs & terminations, unless you're in good with the powers that be! • Neglectful of employees needs & concerns aka, "who cares? you have a job...don't you? • Constant termination of US employees and hiring of Indian employees - yes, off-shoring! • Dilbert-style management - top-heavy & incompetent! • Low-balling salaries - some jobs don't even have a job description...so they pay what they want to pay you - geographical location is not applicable! • No accountability & responsibility - everyone passes the buck! Client issues get treated like “hot potatoes!” • No training, read some articles if you have time. But why train, it won't get you anywhere! • Too much internal bickering between departments & teams • Clients are showing their frustration with the lack of initiative & knowledge, poor work ethic and communication barriers of the Indian support personnel - they now ask for "US Only Support!' • Decreased moral - Support aka Call Center employees are treated like “sweatshop workers”…more, more, more…metrics is all they care about! • Quantity vs. Quality should be there motto - where’s the “Wow” experience Allscripts always refers to? • Sub-standard product - need better programmers and developers to make these products work, instead of finding Band-Aid fixes! • Tremendous amount of turnover – due both to the constant termination of employees, people quitting out of frustration and those seeking better employment opportunities! • People in your own office don't talk to you - they just look past you. Allscripts needs diversity training! • Completely stressful environment - lazy staff, unconcerned management, and you have to obviously pull teeth to get to get either to do something!

2.0
Oct 23, 2013

I have no pride in this company any longer.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, work from home, decent pay, nice coworkers.

Cons

Too many mergers, docking employee pay to better company bottom line, company is in it for the money and not the greater good of healthcare, knowingly lets clients suffer due to managerial/employee inefficiency, neglects employee work needs (which, again, contributes to less than satisfactory customer service), refuses to hire new employees within the USA (as well as laying off employees in the USA) while continuing to hire employees in India, the list goes on...

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