Allscripts reviews

Unprofessional management. They openly pick favorites, form cliques and generally act like petty, manipulative, back-stabbing teenagers. Constant bullying by management. As many other reviewers have indicated, if you aren't "in" with the right people, expect a rough ride. No respect for work/life balance No clear vision for the department No interest in employee concerns or problems. At best, they give us lip service. Treat subordinates like we are gullible dupes. Despite the fact that the company has been clearly flailing for a while, executives and management still want to continue the charade that everything is wonderful, the company is doing great, and we work at a first-class company.

The training is getting better for new hires now but not when I started. Out of a week trip for training I got about 1 hour a day because staff had their own jobs to do. The metrics for the call center are more Quantity and Quality of client care. Low team moral due to moving jobs offshore regardless of how customers feel about speaking to people who they can not easily understand and is Repeatedly mentioned by clients.