Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Alorica?

45% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3404) , Customer Service Representative (CSR) (834) , Customer Service Agent (254) , Team Manager (197) , Call Center Representative (180) , Customer Service (139) , Call Center Agent (129) , Content Moderator (128) , Customer Experience Agent (111) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (75) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 451 reviews)); "they are a great starting job with many options if you want to move up and have very flexible hours" ((in 133 reviews)); "Great culture and company values" ((in 103 reviews)); "great opportunities to advance knowledge and grow within company as long as you are prepared to work." ((in 87 reviews)); "Good working environment and perfect for someone that is new in BPO industry" ((in 82 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 850 reviews)); "The pay is low and they expect you to know everything as soon as you get out of training." ((in 788 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 516 reviews)); "Poor training and non stop calls" ((in 330 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 287 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

What are the top reviewed Alorica locations?

San Antonio , Kennesaw , El Paso , Tucson , Tulsa , Lake Mary , Omaha , Greensboro , Tampa , Fresno , Miami , Fredericksburg , Humble , Fort Myers , Las Vegas , Irvine , Clovis , Colorado Springs , Greenville , Saraland , Mobile , Houston , Magna , Atlanta , Cutler Bay , Pensacola , Huntsville , Albuquerque , Spokane , Norfolk

Alorica reviews

3.0

45% would recommend to a friend

(11,555 total reviews)

Mike Clifton and Max Schwendner

60% approve of CEO

36% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.9

Work/Life balance

2.9

Compensation and benefits

2.7

Senior management

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,555 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

1.0

Oct 16, 2013

Aweful! Very unorganized and uncaring of their employees.

Service tracker

Recommend

CEO approval

Business Outlook

Pros

I have no pros for this company

Cons

uncaring, unorganized, they messed up our payroll/taxes, you had to be an accountant to make sure that you were getting the right amount of pay and taxes taken out and it seemed every payday was like that.

3.0

Oct 13, 2013

Mandatory Overtime!!

Technical support agent

Recommend

CEO approval

Business Outlook

Pros

If you are not a college student and you are flexible with your time then this is the job for you! 1.Full-time positions only 2.Health care benefits 3.Alot of over-time available 4.They like to hiring within there company so you could possible apply for a manager position while your an associate.

Cons

1.Mandatory over-time! I worked for a month straight with no days off because of "Mandatory Over-time". I ended up failing all my spring classes because I was barely in school. 2.Managers and TL's are lazy as hell. 3.The managers had favorites. While one group of people worked hard another grouped hardly worked.

3.0

Oct 10, 2013

The hr was nice. you will ask the typical question like "tell me something about yourself.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Workplace is cool and people working are pleasant to be with.

Cons

the salary was non-competitive. better management

Viewing 11344 - 11346 of 11,555 Reviews

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Alorica reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Aweful! Very unorganized and uncaring of their employees.

Mandatory Overtime!!

The hr was nice. you will ask the typical question like "tell me something about yourself.

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