Alorica reviews

Very disorganized, unprofessional, chaotic, disruptive, etc. As stated in the "pros", you can pay to wear whatever you want and especially with the pandemic, they are way too laxxed on that. There were way too many people working there that were showing more of their skin/body than they were covering! Training was a mess, my training class alone went through 3 different trainers in the first week alone! Not to mention the drama and gossip in there. I could go on but I'll stop here...

Pay is on the lower side. The company offers no raises. Benefits could be better. The building I work at is old and gettin kind of shabby, though they have done some renovations recently, there still could be more done. Like when the redid the upstairs bathroom and made some toilets sensored but not all of them. Buildimg has also had a problem with bed bugs. I have had some crawling on me AT MY DESK in the past. They have a so-called dress code but they don't really inforce it. People work around the building looking homeless, they say no leggings or jeggings, but again that is not enforced. I've seen women running around the sight wearing leggings with visible panty line. In other matters, ClearCaptions(or someone affiliated with them) seems to put these odd calls through to agents, where it is just an IVR played over and over for fifteen minutes, sometimes less. Nobody knows why this happens, apparently its not for any QA reasons. This even happens when the que is large. So apparently sneaky goings on, but nothing too dier. The job can get pretty repetitive. There are lots of things you must repeat over and over. Nothing too exciting happens. Your voice can easily get tired. Some calls are so loud it blasts your eardrums while others you have to struggle to hear. Can be be boring if you don't keeo occupied. Company-wise, customer service get paid less than CC agents, with 10 pr hr. For the amount of work involved in a customer service call center position, this is nowhere near enough. I've walked past their department everyday, and the room is always half empty.