Alorica reviews

3.0

44% would recommend to a friend

(11,555 total reviews)
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Mike Clifton and Max Schwendner

58% approve of CEO

36% positive business outlook

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,555 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

Reviews by job title

12K reviews
2.0
Apr 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Allows for overtime and pays well

Cons

Extremely restricting, no work-life balance, upper management implements policies that make front-line works job more difficult.

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Alorica Response
5y
Thank you for taking the time to write about your experience. Working hours fluctuate among different teams within the organization based on projects and seasons. However, maintaining a healthy work-life balance is important to us.
2.0
Mar 26, 2021
Recommend
CEO approval
Business Outlook

Pros

You get paid. That’s it.

Cons

The training is awful, they do not prepare you for when you start taking calls and then they’re demanding when you don’t know how to do something despite them rushing your training and brushing off any concern u have while training.

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Alorica Response
5y
We’re disappointed to hear about your experience with us. We have notified the relevant team about this incident and they will look into it asap.
1.0
Mar 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home....until they don't pay you for your hours worked and then fire you but the don't tell you they just ignore you.

Cons

They owe me 214 hours of pay, I have tried for MONTHS to contact hr or payroll, I wasn't even officially told I was fired but instead ignored and locked out of my accounts, the trainers have zero idea what they are doing, you are promised set hours then they change multiple times, they don't care at all about their employees, they're beyond unprofessional, they are one of those too good to be true scam companies! Don't waste your time or sanity with this horrid company!

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Alorica Response
5y
Thank you for you feedback and we regret the inconvenience caused. We have notified the relevant team about this incident and they will look into it asap.
Viewing 223 - 225 of 11,555 Reviews

Glassdoor has 12,862 Alorica reviews submitted anonymously by Alorica employees. Read employee reviews and ratings on Glassdoor to decide if Alorica is right for you.