Amplifon reviews

Extremely inconvenient location. No transit access-not even suburban transit access. No transportation benefit. Currently struggling to maintain enough staff for coverage AND improvement. Although pay structure for call center will be improving in fairness so that the team has equal opportunity for commissions, etc, there's still some lack of a foundational investment in the call center employees and leadership.

I had been with the company for several years and moved into three different departments and in the end I was still making less than $17 hourly (even with yearly reviews/ department move pay increase) however I thought I was making industry standards and didn't focus too much on the pay...that is until we had a new hire in the same role and I had found out the new hire was making $2 more than myself (of course pay is based on education/experience in the field however since I myself trained this person in and we got to talking - the new hire had less experience and same level of education). I felt underpaid and decided to look for a new job and as I interviewed with more companies (Fairview, North Memorial, etc) I found out that these companies were paying entry level much more than what I was making after 3 years (beginning wage $22 and up based on experience) doing exactly the same thing. I was sad to leave such a great company but ultimately the pay I was offered elsewhere was something I couldn't turn down and probably would've only made if I stayed another 10 years. The only real con was the pay, and maybe less room for advancement. I couldn't see a bright future there for myself. Unless a manager/supervisor was to step down, the growing stopped. There can be no moving up to that next level if the next level is occupied or non existent.