Angi reviews

3.5

60% would recommend to a friend

(4,062 total reviews)
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Jeff Kip

62% approve of CEO

54% positive business outlook

Angi has an employee rating of 3.5 out of 5 stars, based on 4,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Angi employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Aug 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Working remote was the only pro. The benefits were good, but not worth the stress.

Cons

They lie about commissions (you won't get what they promise) which you won't see until pay starts coming in, and yes it is less than expected. You feel like you are on a never ending carousel - you don't know whether to focus on making the most phone calls you can, or give quality to those live bodies who do answer. And almost everyone you call, has already been pounded into the ground by another rep who just called them 4-7 days ago - even though you are told they churn the leads after being held for long durations- NO. So you are calling angry people who hang up on you, call you bad things, and you wonder how you will ever make your objectives or any money working the poor leads you are getting. Guess what, you won't! The reps making any money are fed the better leads based on their longevity, and getting those leads "who want to buy" they sell more! And thus, the wheel keeps turning. They sell more, get all the quality leads, and you beat your brains out working long hours with a great deal of stress, make no money, and have the threat of being fired for not making you objectives on a timely basis. Save your health - find another job!

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Angi Response
3y
Thank you for sharing your feedback. We’re sorry to hear your thoughts around lead distribution and commission incentives. We want to give all of our representatives a chance to be successful by distributing leads fairly and providing training & management support to help individuals meet their goals. We also offer a base salary in addition to an uncapped commission structure so employees have stability when leads take longer to close, but have a lot of opportunity for upward compensation. - Tom Cheatham, SVP Sales Strategy
1.0
Jul 25, 2022

Do not work here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Flexible with remote work -Unlimited PTO

Cons

This entire company is built on deception and lies, from the top down... -The product itself is horrible and preys on small businesses. It has a terrible reputation in the home services industry. Ask any small business owner that has worked with Angi or been cold called by them a hundred times and they will tell you the same thing. -Management made the decision to rebrand and launch a new mobile app as the company's main platform within the last couple of years. When the number of app downloads fell short of their projections, they informed us that part of our annual bonus would ONLY be received if the Angi app hit a certain number of downloads. No one agreed to this before it was announced. Management made a miscalculated decision and then decided to punish its own employees for it. There is zero accountability for leadership at this company. -Similarly, management loves to preach about "career growth" and "getting you where you want to be," but as soon as you make a mistake or express a different viewpoint, they will throw you under the bus and cast you out. I saw this happen to multiple hard-working colleagues on several occasions. -Talent acquisition leadership constantly tells its own recruiters/sourcers to leave positive reviews on Glassdoor, to try and drown out the many real (negative) reviews from disgruntled employees. Just look at the amount of recent, short reviews left by current Angi recruiters with zero cons about the company. It is painfully obvious.

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Angi Response
3y
We appreciate you sharing your Angi journey with us and are sorry to learn your experience wasn't great. It's nice to hear you enjoyed the benefits extended to team members who call Angi home during your time with us, however, we'd like to clarify a few of the other points mentioned within your review. One of our core values is "Start With the Customer" and we've built many rewarding relationships that have helped small business grow on our platform - many of these testimonials have been shared in companywide Fireside chats. We believe in tailoring our offerings to our customers to help them meet their goals based on their industry and location. The organization's rebrand was an exciting step forward as we embark on our new mission to become the home for everything home! Like many companies in this space, maintaining a healthy influx of mobile traffic helps generate repeat customers and provides the best experience for both homeowners and pro's leveraging our services. Leadership believes that we achieve true success collectively when we are striving towards common goals. These goals are constructed with the hopes of team members surpassing these goals to acquire higher earning potential and we've made considerable progress since these rollouts were communicated. Regarding career growth, our goal is to have individuals learn (and grow) as professionals here. For this reason we offer multiple avenues for additional training, working on cross functional projects and opportunities to take on additional responsibilities. Individuals who consistently surpass quarterly goals have seen considerable growth in their Angi career and we encourage team members looking to do the same to schedule discussions with their managers on how they can work towards taking their career to the next level. At Angi, we grow through feedback, which is why we send out monthly pulse surveys and publish high level results publicly at Fireside chats as well as encourage teams (from recruiting to sales and beyond) to share their employment journey with us on multiple platforms. This helps us celebrate wins and identify areas where continual growth is needed. We appreciate you sharing your Angi journey with us and wish you the best in your next venture. - Tom Cheatham, SVP Sales Strategy
1.0
Jul 19, 2022

STAY AWAY

Recommend
CEO approval
Business Outlook

Pros

Literally none. Maybe the giveaways they do once a week for making a sale? But even those are a tiny fraction of what they should be.

Cons

EVERYTHING. I worked here for 6 months and it was miserable. None of the business owners you call want to speak with you. You're hounding leads that get called every 30 days and want absolutely nothing to do with you. You're essentially beating a dead horse.

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Angi Response
3y
Thank you for sharing your experience while working at Angi. We wish your time here was more enjoyable and wish to clarify a few details mentioned within your review. Leads are provided as a way to support our sales representatives so they can focus on achieving their goals and growing Angi's network of available service providers. Team members are provided equal opportunity to earn the warmer leads and we've seen many representatives be successful with a variety of leads across industries. Products are carefully tailored to the needs of our customers and we're proud to have helped many small businesses grow through our platform. We're sorry you did not get to experience this during your short time with us and we wish you the best in your future endeavors. - Tom Cheatham, SVP Sales Strategy
Viewing 364 - 366 of 4,062 Reviews

Glassdoor has 4,502 Angi reviews submitted anonymously by Angi employees. Read employee reviews and ratings on Glassdoor to decide if Angi is right for you.