Angi reviews

3.5

60% would recommend to a friend

(1,374 total reviews)
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Jeff Kip

62% approve of CEO

54% positive business outlook

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1K reviews

Reviews about "Compensation"

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3.0
Apr 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home and the pay isn’t that bad

Cons

All you do is try to flip negative viewing clients into keeping their subscription that they didn’t know about having a annual contract with.

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Angi Response
4y
Thank you for leaving a review! We agree that our flexible WFH policies (for full-time team members) and compensation are benefits that make Angi a great place to work. Our clients are important to us which is why we rely heavily on our Customer Success team to provide the best options for them. Our subscription plans have clear sections dedicated to details and pricing throughout the sign up process and account details. We appreciate our teams who are on the front lines fielding client calls and providing them with solutions on how best to move forward for their continued success with us. If you have any specific concerns we recommend reaching out to your direct supervisor. We appreciate your review! - Tom Cheatham, SVP Sales Strategy
2.0
Apr 6, 2022

Meh

Recommend
CEO approval
Business Outlook

Pros

PTO is good. Benefits are solid. WFH (could be a con depending who you are). Flexible scheduling. Teammates are great - supportive and work towards a common goal.

Cons

IS DEFINITELY A SKETCHY COMPANY. More on that later. The pay scale has consistently decreased over the years except for the best of the best in the sales role. The average employee has certainly suffered. In addition, lead quality and distribution is heavily skewed towards the top - have to earn your way in. The rich get richer in this job, for sure. The management is completely aloof. I have never received a coaching and the missed meetings are daily occurrences. I barely even know any upper level management and do not trust them even in the slightest. They hide company information from all employees and keep everything on the hush hush (such as the ongoing FTC lawsuit against the company that has never been mentioned). They pull sketchy tactics and leave all employees in the dark. They tell you specifically what to say on calls that "won't get QA'd" which is a fancy and (internal) technical term used to say "we can get away with it legally." If you have a high moral compass - I'd suggest looking elsewhere.

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Angi Response
4y
Thanks for leaving a review! Flexible PTO and comprehensive benefits are important perks we are proud to extend to our team members. In the last year we've also implemented flexible WFH policies as we believe team members can be successful wherever they work. Our sales teams are important to our organization's success which is why in addition to base salaries team members make an uncapped commission. Many individuals have seen success as a result of this structure and training is available to help with meeting sales metrics goals. Regarding leads, we agree that some are better than others, however our sales teams are given the same tools and pathways to work towards achieving warmer leads. We encourage team members with questions regarding these opportunities to connect with their direct supervisor who can set them up for success. Our calls are monitored to ensure we provide a best in class experience to prospective service professionals as well as to protect our representatives from any inappropriate conduct on calls. We take the quality and integrity of how we sell Angi very seriously and we take appropriate actions on our end if/when individuals stray from outlined protocols. If you have any further questions or concerns feel free to reach out to myself directly. - Tom Cheatham, SVP Sales Strategy
3.0
Apr 4, 2022
Recommend
CEO approval
Business Outlook

Pros

good money, free food, cool office

Cons

selling something thats pretty trash

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Angi Response
4y
Thanks for leaving a review and for your time as an Angi team member. It's nice to hear you enjoyed our compensation and office perks but we're sorry to learn about your perception of our product. We are proud to have helped over 150MM homeowners love where they live and have a network of 200K+ service professionals. Our product allows for easy booking and the ability to connect customers with a local pro for over 500 home maintenance needs. We appreciate your review and wish you the best in your next endeavor. - Tom Cheatham, SVP Sales Strategy
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