Is AnswerNet a good company to work for as a Call Representative?

Call Representative professionals working at AnswerNet have rated their employer with 3.3 out of 5 stars in 21 Glassdoor reviews. This is a higher than average score with the overall rating of AnswerNet employees being 2.8 out of 5 stars. Search open Call Representative Jobs at AnswerNet now and start preparing for your job interview by browsing frequently asked Call Representative interview questions at AnswerNet .

Does AnswerNet pay Call Representative employees well?

Call Representative professionals rate their compensation and benefits at AnswerNet with 3.2 out of 5 stars based on 21 anonymously submitted employee reviews. This is 28.6% better than the company average rating for salary and benefits. Find out more about Call Representative salaries at AnswerNet.

How happy are Call Representative professionals working at AnswerNet?

61% of Call Representative employees at AnswerNet would recommend their employer to a friend. This rating has increased by 332% in the past 12 months. Call Representative professionals have also rated AnswerNet with a 3.6 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.4 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 18 reviews)); "This creates a culture of team where collaboration is celebrated." ((in 4 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 17 reviews)); "Training is also poor." ((in 9 reviews)); "The upper level leadership was dishonest and you are just a number" ((in 6 reviews)); "long hours, but to be expected with any management position" ((in 5 reviews)); "No wonder it is a huge turnover everyone even supervisors Are quitting or getting fired." ((in 5 reviews))

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AnswerNet

AnswerNet Call Representative reviews

3.3

61% would recommend to a friend

(21 total reviews)

Gary A. Pudles

68% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (21 reviews)

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Call Representative employees have rated AnswerNet with 3.3 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Call Representative professionals have a good working experience there. AnswerNet is rated in line with the average (within 1 standard deviation) by Call Representative professionals compared to other employers within the Telecommunications industry (3.8 stars).

Reviews by job title

21 reviews

5.0

Jul 23, 2019

It's a job.

Call center representative

Recommend

CEO approval

Business Outlook

Pros

It's not hard at all as long as you can be nice to ANYONE. The hours are flexible. The staff is cool.

Cons

When it is fast the calls wont stop. When it is slow it is the most boring day ever.

5.0

Apr 5, 2017

A pleasure to work for the company

Call center agent

Recommend

CEO approval

Business Outlook

Pros

The communication amongst the coworkers allow the company to run smoother

Cons

It is a very fast paced job and you take a variety of phone calls.

2.0

Apr 19, 2016

Review

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Great hours and wonderful location. On bus route

Cons

No benefits or raises. Low pay. No advancement

Viewing 19 - 21 of 21 Reviews

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AnswerNet Call Representative reviews

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It's a job.

A pleasure to work for the company

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