Does AnswerNet pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerNet employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at AnswerNet. This rating has improved by 31% over the last 12 months.

How satisfied are employees working at AnswerNet?

43% of AnswerNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerNet 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 20 reviews)); "Supervisors are decent." ((in 5 reviews)); "Flexible schedule usually" ((in 4 reviews)); "This creates a culture of team where collaboration is celebrated." ((in 4 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 17 reviews)); "Training is also poor." ((in 10 reviews)); "The upper level leadership was dishonest and you are just a number" ((in 7 reviews)); "long hours, but to be expected with any management position" ((in 5 reviews)); "Upper management is cutthroat and that seeps into all levels." ((in 4 reviews))

What are employees saying about AnswerNet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AnswerNet layoffs and their outlook for job security at AnswerNet in 2026.

What are the top reviewed AnswerNet locations?

Willow Grove , Portland , Phoenix , New York , Stockton , Allentown , Las Vegas , Hays , Gresham , Billerica , Lowell , Morrow , Newark , Chicago , Houston , Akron , Los Angeles , Sacramento , Denver , Vancouver , Horsham , Philadelphia , Orlando , Worthington , Paterson , Woodbridge , Goodyear , Billings , Waldoboro , Omaha

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AnswerNet

AnswerNet reviews

2.8

43% would recommend to a friend

(243 total reviews)

Gary A. Pudles

50% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.8

Senior management

2.7

Career opportunities

2.4

Compensation and benefits

AnswerNet has an employee rating of 2.8 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AnswerNet employee rating is 27% below average for employers within the Telecommunications industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

243 reviews

4.0

Apr 26, 2021

Easy job

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Job its easy and fast going and weekend off

Cons

Pay its low and no help on job, temporary keep looking for more

5.0

Apr 23, 2021

Proud to be part of the AnswerNet Family!!

General manager

Recommend

CEO approval

Business Outlook

Pros

AnswerNet is it your traditional company. Our CEO is very involved and it is attentive to the needs of the employees. AnswerNet fosters an open door policy and ensures all employees are heard!! If you are passionate about customer service, strong leadership skills and serious about growing with an amazing company, Answernet is your company. I am proud to be part of The AnswerNet Family, I call AnswerNet my second home. #answernetstrong At AnswerNet your voice matters.

Cons

None that I can come up with, CEO is always finding ways to improve the culture.

1.0

Apr 23, 2021

Started out okay but got rough

Sales representative

Recommend

CEO approval

Business Outlook

Pros

At one point a lot of cool people worked there and it was a casual atmosphere. Lots of turnover has led to bad hires and crappy culture.

Cons

Raises are non existent, even after years of hard work. They make promises, but you’ll never see a dime. The ones to succeed the most as the CEO suck ups. Lots of hired ex cons work in the call centers. There is a history of sexual predators who have worked there and a lot of sexism.

Viewing 154 - 156 of 243 Reviews

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