Does AnswerNet pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerNet employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at AnswerNet. This rating has improved by 31% over the last 12 months.

How satisfied are employees working at AnswerNet?

43% of AnswerNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerNet 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 20 reviews)); "Supervisors are decent." ((in 5 reviews)); "Flexible schedule usually" ((in 4 reviews)); "This creates a culture of team where collaboration is celebrated." ((in 4 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 17 reviews)); "Training is also poor." ((in 10 reviews)); "The upper level leadership was dishonest and you are just a number" ((in 7 reviews)); "long hours, but to be expected with any management position" ((in 5 reviews)); "Upper management is cutthroat and that seeps into all levels." ((in 4 reviews))

What are employees saying about AnswerNet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AnswerNet layoffs and their outlook for job security at AnswerNet in 2026.

What are the top reviewed AnswerNet locations?

Willow Grove , Portland , Phoenix , New York , Stockton , Allentown , Las Vegas , Hays , Gresham , Billerica , Lowell , Morrow , Newark , Chicago , Houston , Akron , Los Angeles , Sacramento , Denver , Vancouver , Horsham , Philadelphia , Orlando , Worthington , Paterson , Woodbridge , Goodyear , Billings , Waldoboro , Omaha

AnswerNet reviews

2.8

43% would recommend to a friend

(243 total reviews)

Gary A. Pudles

50% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (243 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AnswerNet has an employee rating of 2.8 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AnswerNet employee rating is 27% below average for employers within the Telecommunications industry (3.8 stars).

Reviews by job title

243 reviews

5.0

Apr 22, 2021

Great Company

Traffic planner

Recommend

CEO approval

Business Outlook

Pros

AnswerNet is a great company to be part of. Every employee takes pride in their positions. The management staff is very involved and supportive. This company offers growth potential. The strong culture makes it a fun place to work.

Cons

I really don't have a con.

5.0

Apr 19, 2021

Phenomenal Growth, Excellent Leadership, Smart Co-Workers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Leadership has the company ideally positioned to take advantage of explosive growth. The company has doubled in size in the last 18 months. Why? Smart people doing the right things – training, enhancing benefits, expanding offerings, and assuring clients have an excellent experience.

Cons

I would not change anything.

1.0

Apr 14, 2021

Horrible

Outbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Remote no interview or background check if u just want to cold call for 8 hrs with no clue if what you are doing I guess its cool

Cons

Unorganized, no proper training, no communication, didn't get paid in a pay stub they sent a personal paper check saying my bank return it exactly after they figure out they never did my paperwork in payroll just overall horrible and unprofessional

Viewing 157 - 159 of 243 Reviews

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Jobs at AnswerNet

Remote Full time and Part time Call Center Agent

Bilingual FT/PT Spanish/English Customer Service Agent Remote

Inbound Call Center Representative

Call Center Agent Part Time/Full-Time-REMOTE

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AnswerNet

AnswerNet reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Company

Phenomenal Growth, Excellent Leadership, Smart Co-Workers

Horrible

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Jobs at AnswerNet