Does AnswerNet pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerNet employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at AnswerNet. This rating has improved by 31% over the last 12 months.

How satisfied are employees working at AnswerNet?

43% of AnswerNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerNet 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 19 reviews)); "Great Management" ((in 14 reviews)); "Supervisors are decent." ((in 5 reviews)); "I can’t speak for the other teams, but the team that I work with really does their best to give to help each other." ((in 4 reviews)); "Flexible schedule usually" ((in 4 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 19 reviews)); "Training is also poor." ((in 10 reviews)); "The upper level leadership was dishonest and you are just a number" ((in 7 reviews)); "CEO and upper management (o+1) do not pay attention to their general managers and do not take employee complaints serious" ((in 5 reviews)); "long hours, but to be expected with any management position" ((in 5 reviews))

What are employees saying about AnswerNet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AnswerNet layoffs and their outlook for job security at AnswerNet in 2026.

What are the top reviewed AnswerNet locations?

Willow Grove , Portland , Phoenix , New York , Stockton , Allentown , Las Vegas , Hays , Gresham , Billerica , Lowell , Morrow , Newark , Chicago , Houston , Akron , Los Angeles , Sacramento , Denver , Vancouver , Horsham , Philadelphia , Orlando , Worthington , Paterson , Woodbridge , Goodyear , Billings , Waldoboro , Omaha

AnswerNet reviews

2.8

43% would recommend to a friend

(243 total reviews)

Gary A. Pudles

50% approve of CEO

37% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AnswerNet has an employee rating of 2.8 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AnswerNet employee rating is 27% below average for employers within the Telecommunications industry (3.8 stars).

Reviews by job title

243 reviews

2.0

Mar 9, 2020

Lots of favoritism

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

I don't have any sorry

Cons

If you are in the cool crew you are good. It's hard to get in that elite club. The trainer has a fowl mouth yet she runs the show. Everyone else is just a puppet who's strings she controls.

3.0

Sep 9, 2019

Fair

General manager

Recommend

CEO approval

Business Outlook

Pros

Learn lots of new things and gain experience.

Cons

Requires a lot from you.

1.0

Sep 8, 2019

No good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None for this company. They lie its against the law to withhold pay for licensing fees. Regarles what you sign under false pretenses.

Cons

They withheld my last paycheck for licensing fees. This is ILLEGAL. If you are a licesned insurance agent avoid this corrupt company. They said I did not pass plansource training fired me and with held last two weeks pay. I will be filling a claim with Pa EOE against this company and Gary Puddles.

Viewing 178 - 180 of 243 Reviews

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Jobs at AnswerNet

Remote Full time and Part time Call Center Agent

Bilingual FT/PT Spanish/English Customer Service Agent Remote

Inbound Call Center Representative

Call Center Agent Part Time/Full-Time-REMOTE

Call Center Agent Bilingual/Spanish-Remote

AnswerNet

AnswerNet reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Lots of favoritism

Fair

No good

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Jobs at AnswerNet