Does AnswerNet pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerNet employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at AnswerNet. This rating has improved by 31% over the last 12 months.

How satisfied are employees working at AnswerNet?

43% of AnswerNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerNet 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 18 reviews)); "Great Management" ((in 14 reviews)); "Flexible hours when you need them" ((in 6 reviews)); "This creates a culture of team where collaboration is celebrated." ((in 4 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 18 reviews)); "Training is also poor." ((in 10 reviews)); "The upper level leadership was dishonest and you are just a number" ((in 7 reviews)); "No wonder it is a huge turnover everyone even supervisors Are quitting or getting fired." ((in 5 reviews)); "Upper management is cutthroat and that seeps into all levels." ((in 4 reviews))

What are employees saying about AnswerNet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AnswerNet layoffs and their outlook for job security at AnswerNet in 2026.

What are the top reviewed AnswerNet locations?

Willow Grove , Portland , Phoenix , New York , Stockton , Allentown , Las Vegas , Hays , Gresham , Billerica , Lowell , Morrow , Newark , Chicago , Houston , Akron , Los Angeles , Sacramento , Denver , Vancouver , Horsham , Philadelphia , Orlando , Worthington , Paterson , Woodbridge , Goodyear , Billings , Waldoboro , Omaha

AnswerNet reviews

2.8

43% would recommend to a friend

(243 total reviews)

Gary A. Pudles

50% approve of CEO

37% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AnswerNet has an employee rating of 2.8 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AnswerNet employee rating is 27% below average for employers within the Telecommunications industry (3.8 stars).

Reviews by job title

243 reviews

2.0

Apr 19, 2016

Review

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Great hours and wonderful location. On bus route

Cons

No benefits or raises. Low pay. No advancement

3.0

Oct 11, 2015

I've had worse jobs, and I've had better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people in general are nice. The work isn't very difficult although it can be taxing when you get several disgruntled callers in a row. The dress code is pretty relaxed and their is a little room for advancement if you apply yourself.

Cons

The pay is horrible. Even when you advance the pay increase is barely a pittance. Also, at the particular office I work at their is a lot of gossip among the staff. Personally I keep to myself and stay out of it, but I hear it constantly, everyone talks about everyone.

3.0

Aug 12, 2015

Job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good employees but something they may start lots of drama. If you're don't like being watched by 200 cameras at work, do not work here

Cons

Low pay no matter what your experience is. Every one gets paid minimum wage.

Viewing 211 - 213 of 243 Reviews

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Jobs at AnswerNet

Call Center Agent Part Time/Full-Time-REMOTE

National Sales Executive-REMOTE

Call Center Agent TPV

REMOTE- National Sales Executive Outbound Services

Call Center Agent Bilingual/Spanish-Remote

AnswerNet

AnswerNet reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Review

I've had worse jobs, and I've had better

Job

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Jobs at AnswerNet