Does AnswerNet pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerNet employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at AnswerNet. This rating has improved by 31% over the last 12 months.

How satisfied are employees working at AnswerNet?

43% of AnswerNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerNet 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 18 reviews)); "Great Management" ((in 14 reviews)); "Flexible hours when you need them" ((in 6 reviews)); "This creates a culture of team where collaboration is celebrated." ((in 4 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 18 reviews)); "Training is also poor." ((in 10 reviews)); "The upper level leadership was dishonest and you are just a number" ((in 7 reviews)); "No wonder it is a huge turnover everyone even supervisors Are quitting or getting fired." ((in 5 reviews)); "Upper management is cutthroat and that seeps into all levels." ((in 4 reviews))

What are employees saying about AnswerNet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AnswerNet layoffs and their outlook for job security at AnswerNet in 2026.

What are the top reviewed AnswerNet locations?

Willow Grove , Portland , Phoenix , New York , Stockton , Allentown , Las Vegas , Hays , Gresham , Billerica , Lowell , Morrow , Newark , Chicago , Houston , Akron , Los Angeles , Sacramento , Denver , Vancouver , Horsham , Philadelphia , Orlando , Worthington , Paterson , Woodbridge , Goodyear , Billings , Waldoboro , Omaha

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AnswerNet

AnswerNet reviews

2.8

43% would recommend to a friend

(243 total reviews)

Gary A. Pudles

50% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.8

Senior management

2.7

Career opportunities

2.4

Compensation and benefits

AnswerNet has an employee rating of 2.8 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AnswerNet employee rating is 27% below average for employers within the Telecommunications industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

243 reviews

3.0

Aug 10, 2015

Good Fill-In Job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Will work around other work schedules. Hires above minimum wage. Supervisors are there to give advice.

Cons

Periodical lay-offs due to insignificant work load. No benefits currently.

3.0

Jul 20, 2015

Short time with AnswerNet since they purchased my original company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly People, Leaders in the Telemarketing field, a lot of locations to choose to work at

Cons

A little disorganized at higher levels, One plus ones handle too many sites to truly understand what is going on at each.

3.0

Mar 27, 2015

Took what I could learn then left...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It was a great company to come in and get your foot in the door. Great learning opportunity and experience. The people were always friendly and nice. I put in a lot of hard work and valued my experience. You can see where your work makes a difference.

Cons

The pay was not that great. The office was pretty gossipy. Not necessarily a place where I felt I could grow my career.

Viewing 214 - 216 of 243 Reviews

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Jobs at AnswerNet

Remote Full time and Part time Call Center Agent

Bilingual FT/PT Spanish/English Customer Service Agent Remote

Inbound Call Center Representative

Call Center Agent Part Time/Full-Time-REMOTE

Call Center Agent Bilingual/Spanish-Remote