Is Ascensus a good company to work for as a Client Service Representative?

Client Service Representative professionals working at Ascensus have rated their employer with 3.9 out of 5 stars in 29 Glassdoor reviews. This is a higher than average score with the overall rating of Ascensus employees being 3.5 out of 5 stars. Search open Client Service Representative Jobs at Ascensus now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at Ascensus .

Does Ascensus pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at Ascensus with 2.2 out of 5 stars based on 29 anonymously submitted employee reviews. This is 42.9% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at Ascensus.

What are the top reviewed jobs at Ascensus?

Customer Service Representative (35) , Client Service Representative (31) , Client Relationship Manager (20) , Retirement Plan Consultant (18) , Consultant (15) , Call Center Representative (14) , Installation Coordinator (13) , Customer Service Representative (CSR) (12) , Retirement Service Consultant (12) , Financial Analyst (10) , Relationship Manager (9) , Software Engineer (9) , Account Executive (8) , Participant Services Representative (8) , Retirement Consultant (8)

What are the pros of working at Ascensus according to real employee reviews?

"workers are generally great people and willing to help each other out." ((in 57 reviews)); "Lots of flexibility and good benefits" ((in 56 reviews)); "Flexibility, great work environment, allowed to work from home" ((in 39 reviews)); "Great culture to grow in." ((in 25 reviews)); "Some friendly coworkers" ((in 17 reviews))

What are the cons of working at Ascensus according to real employee reviews?

"Pay is low." ((in 44 reviews)); "No training." ((in 21 reviews)); "Upper Management doesn't care about the low men on the totem pole." ((in 14 reviews)); "No bonus pay for any extra training" ((in 12 reviews)); "Executive leadership favoritism and nepotism" ((in 8 reviews))

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Ascensus

Ascensus Client Service Representative reviews

3.9

70% would recommend to a friend

(29 total reviews)

David Musto

87% approve of CEO

27% positive business outlook

Ratings by category

3.8

Work/Life balance

3.4

Culture & values

3.4

Diversity & inclusion

2.4

Senior management

2.2

Compensation and benefits

1.6

Career opportunities

Client Service Representative employees have rated Ascensus with 3.9 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. Ascensus is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

29 reviews

4.0

Mar 3, 2024

Client Services Representative

Client services representative

Recommend

CEO approval

Business Outlook

Pros

allowed remote work and flexible scheduling

Cons

hit or miss managers, low pay and long training

1.0

Feb 27, 2024

Good starter company…

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Great if you are interested in learning how IRA’s work.

Cons

Pay wasn’t that good. Everyone paid different amounts.

5.0

Sep 1, 2023

Great Place To Work

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Teamwork Opportunity Growing Great People Love the core values

Cons

I am new but no real red flags to this point

Viewing 4 - 6 of 29 Reviews

Jobs at Ascensus

Retirement Service Consultant

MEP/PEP Client Service Manager

Account Services Representative

MEP/PEP Client Service Manager

Senior Retirement Service Consultant

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Ascensus

Ascensus Client Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Client Services Representative

Good starter company…

Great Place To Work

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