Is Ascensus a good company to work for as a Client Service Representative?

Client Service Representative professionals working at Ascensus have rated their employer with 3.9 out of 5 stars in 29 Glassdoor reviews. This is a higher than average score with the overall rating of Ascensus employees being 3.5 out of 5 stars. Search open Client Service Representative Jobs at Ascensus now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at Ascensus .

Does Ascensus pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at Ascensus with 2.2 out of 5 stars based on 29 anonymously submitted employee reviews. This is 42.9% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at Ascensus.

What are the top reviewed jobs at Ascensus?

Customer Service Representative (35) , Client Service Representative (31) , Client Relationship Manager (20) , Retirement Plan Consultant (18) , Consultant (15) , Call Center Representative (14) , Installation Coordinator (13) , Customer Service Representative (CSR) (12) , Retirement Service Consultant (12) , Financial Analyst (10) , Relationship Manager (9) , Software Engineer (9) , Account Executive (8) , Participant Services Representative (8) , Retirement Consultant (8)

What are the pros of working at Ascensus according to real employee reviews?

"workers are generally great people and willing to help each other out." ((in 54 reviews)); "Benefits (aside from health insurance) are pretty great." ((in 51 reviews)); "Flexibility, great work environment, allowed to work from home" ((in 44 reviews)); "Great culture to grow in." ((in 23 reviews)); "Some friendly coworkers" ((in 19 reviews))

What are the cons of working at Ascensus according to real employee reviews?

"Pay is low." ((in 49 reviews)); "No training." ((in 20 reviews)); "Outdated technology, lots of upper management has been there forever and they are set in there ways." ((in 13 reviews)); "No bonus" ((in 9 reviews)); "No diversity outside of customer service." ((in 5 reviews))

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Ascensus Client Service Representative reviews

3.9

70% would recommend to a friend

(29 total reviews)

David Musto

87% approve of CEO

27% positive business outlook

Ratings by category

3.8

Work/Life balance

3.4

Culture & values

3.4

Diversity & inclusion

2.4

Senior management

2.2

Compensation and benefits

1.6

Career opportunities

Client Service Representative employees have rated Ascensus with 3.9 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. Ascensus is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

29 reviews

3.0

Aug 28, 2023

Pay not commensurate with work

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Pretty painless interview and hiring process

Cons

Micromanagement, Lack of advancement opportunities

4.0

Aug 23, 2023

Ok

Client services representative

Recommend

CEO approval

Business Outlook

Pros

Management is better then most places.

Cons

Salary doesn’t provide a comfortable living wage.

4.0

Apr 8, 2023

Going down the drain

Client services representative

Recommend

CEO approval

Business Outlook

Pros

Remote work optional, overtime readily available towards the end of the year.

Cons

Understaffed, underpaid, upper management is severely disconnected from the lower level employees, very few opportunities within the company, raises barely keep up with rising inflation

Viewing 7 - 9 of 29 Reviews

Jobs at Ascensus

Retirement Service Consultant

MEP/PEP Client Service Manager

Account Services Representative

MEP/PEP Client Service Manager

Senior Retirement Service Consultant

Ascensus reviews FAQs

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Ascensus

Ascensus Client Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pay not commensurate with work

Ok

Going down the drain

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