Does AssistRx pay their employees well?

According to anonymously submitted Glassdoor reviews, AssistRx employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at AssistRx. This rating has decreased by 17% over the last 12 months.

How satisfied are employees working at AssistRx?

32% of AssistRx employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AssistRx 2.5 out of 5 for work life balance, 2.0 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at AssistRx?

Patient Access Specialist (23) , Case Manager (12) , Patient Access Representative (11) , Customer Service Representative (9) , Project Manager (8) , Program Manager (6) , Software Developer (6) , Web Developer (6) , Manager (5) , Salesforce Administrator (5) , Business Analyst (4) , Developer (4) , Supervisor (4) , Account Care Educator (3) , Programmer (3)

What are the pros of working at AssistRx according to real employee reviews?

"The pay is good for the amount of work that is asked" ((in 24 reviews)); "Pay and benefits are good" ((in 16 reviews)); "The culture is great with beer cart fridays, nerf gun fights, and several company parties throughout the year." ((in 14 reviews)); "Good work life balance." ((in 9 reviews)); "Work from home options are still available." ((in 6 reviews))

What are the cons of working at AssistRx according to real employee reviews?

"Bad management, no any help from the team lead," ((in 25 reviews)); "managers always on you" ((in 15 reviews)); "No structure, management never gave direction regarding the job, there was no training." ((in 10 reviews)); "No Leadership at the OP site." ((in 8 reviews)); "The turn over rate for this company is outrageous and it is concerning that upper management is failing to investigate why." ((in 5 reviews))

What are the top reviewed AssistRx locations?

Orlando , Overland Park , Maitland , Phoenix , Overland , Leawood , Essex , Tampa , Florida City

AssistRx reviews

2.5

32% would recommend to a friend

(258 total reviews)

Lee Cooper

28% approve of CEO

26% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.6

Compensation and benefits

2.5

Work/Life balance

2.3

Career opportunities

2.1

Senior management

2.0

Culture & values

AssistRx has an employee rating of 2.5 out of 5 stars, based on 258 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AssistRx employee rating is 35% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

258 reviews

2.0

Feb 28, 2017

Someone said it best--Not for everyone!

Fulfillment associate

Recommend

CEO approval

Business Outlook

Pros

Competitive pay, free snacks and Soda.

Cons

Open concept seating does not give any privacy to employees while working. Employees are being given management roles without experience of ever having management experience elsewhere. High turnover, long hours little to no breaks. HIe more contractors.

AssistRx Response

9y

Thanks for the awesome insight on how we can possibly improve our seating and training opportunities. While we are far from perfect, we always do our best to make sure that our employees always feel valued and appreciated and your input is much appreciated!

4.0

Feb 27, 2017

Flexible company, with good culture in mind but unhappy employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Clean environment, healthy snacks provided to employees, understanding and flexibility when needed from management and HR. Possibilities within the company to transfer to different positions and areas. Product we work on is valuable and we feel proud of being able to contribute.

Cons

Not a lot of training, no tuition. No Sick days. Angry employees all over the place. Managers and leads becoming unreachable due to growth of the company and being too busy to help/listen.

AssistRx Response

9y

Thanks for the review and your input on training and PTO. Just in case you weren't aware of it, we recently increased PTO for all ARx employees and each team has a training budget - I encourage you to contact myself or your manager regarding desired training opportunities.

1.0

Feb 20, 2017

STAY AWAY

Software developer

Recommend

CEO approval

Business Outlook

Pros

People try to earn their keep while they seek for other jobs, collaboration is there from most, but many are so tired and overworked that they just barely do what is needed to keep the job. Most are friendly.

Cons

Benefits are poor, salaries are non competitive, growth opportunities are NOT there, there is no encouragement, motivation, or a platform to advance in knowledge or skill set. Tuition reimbursement or seminars forget about it. You become stagnant at this company. The office setting is horrible. There is no space, everyone is crammed in top of each other, very poor design. The turnover ratio is unbelievable. They can't keep resources. Few of the directors are a joke that have zero management skills and are a complete bottleneck. The call center people walk around constantly and steal from the kitchen area. The snacks are the cheapest kind you can get and limited. The roadmap for this year if plenty but not enough people to fulfill and they have the audacity to say that they have the capacity. Company is client centric and does not care about employees. No life work balance.

AssistRx Response

9y

Establishing and maintaining an inclusive and positive culture is one of our main priorities, especially as we continue to grow. As a current employee I would love the chance to speak to you 1:1 regarding your concerns. I truly believe that if we stick together and work through these issues as team the outcome will be amazing and well worth it!

Viewing 217 - 219 of 258 Reviews

Jobs at AssistRx

Product Owner ( remote )

Business Analyst ( Remote ) ( Healthcare )

Data Reporting Analyst (HealthTech)

Manager, Business Analysts ( Remote )

AssistRx

AssistRx reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Someone said it best--Not for everyone!

Flexible company, with good culture in mind but unhappy employees

STAY AWAY

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