AssistRx reviews

2.5

33% would recommend to a friend

(258 total reviews)

Lee Cooper

30% approve of CEO

27% positive business outlook

AssistRx has an employee rating of 2.5 out of 5 stars, based on 258 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AssistRx employee rating is 35% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

258 reviews
4.0
Jun 11, 2016
Recommend
CEO approval
Business Outlook

Pros

AssistRx has a wonderful work place culture. People genuinely get along and work together to deliver a product that most genuinely feel is making the world a better place. There's confidence that product being developed will sell and compete well, and confidence in the company being, if nothing else, commercially viable, for years to come. Working hours are flexible. People come in as early as 7:30 and as late as 10:00. Some work from home to time-to-time, though you are technically only given so many days to do so. There are plenty of workplace events to keep you engaged with coworkers, if that's your cup of tea. Weight loss competitions, ping pong tournaments, stair step count competitions (I promise this was more interesting than it sounds), cycling and running events, just to name a few that come to mind. Team lunches are not unusual, particularly after a "win". Most teams are of moderate size (6-12 people) and are given reasonably large berth to achieve what they are tasked with. Management is competent enough to intervene when necessary to get a delivery across the line, and sparse enough to not be particularly motivated to do so very often. Teams are fully integrated with PMO, BAs, developers, and QA. There is no finger-pointing or blame game to made when a delivery is not met; people deliver or fail to deliver as a whole team. The work assigned is often complicated and interesting enough to be rewarding for a developer not looking to be a code monkey. As a consequence, you are expected to deliver and pull your weight, and consistently failing to perform or holding your team back is not acceptable. Very little to no middle management (any more), and competent upper management. Most oversight comes from the rest of your team and the team's lead. Workplace amenities. Ping pong table, massage chair (that is a little too frisky and firm), beer tap. Donuts regularly materialize in the break room, sodas are always stocked in the fridge. Not a lot of snack foods or other kinds of energy drinks, though.

Cons

Some people working have abandoned all pretense of work/life balance. It is unclear to me if this is by choice or not. Care must be taken to maintain balance, but it is possible. There is an older technology stack that is essentially on life support. I cannot imagine this is exciting or engaging to work with. However, this is quarantined to only one team. Company has a horrible reputation for overbearing middle managers, terrible turnover, and excessive workplace politics. This is by and large no longer accurate after (several) coups of management, but has still left a vacancy of talent in some areas of the company. There is a maddening reliance on outsourced labor. This egregious need for short-term productivity will almost certainly result in some long-term code health and maintenance issues. Work place advancement seems pretty stagnant, even when vacancies arise for positions that could be staffed internally. This appears better for non-developers, for what it's worth. You are largely expected to be intrinsically motivated to work and improve. Do not expect regular reviews telling you what have done well or poorly this week/quarter/year, or clear goals or assignments needed to earn advancement. This is the other end of the "no middle managers" stick. Despite what some other reviewers have said, dates are extremely important. Commitments are very often made to external companies, through contracts, and must be met. The VP of business operations is a self-described "dates person", and wears the description correctly and proudly. This is the other end of the "teams are given wide berth" stick. Unappealing, loud, and bright open office plan. Do not expect to work without sound-canceling headphones; I've had difficulties talking to people right next to me due to the sound, from time to time. Some people have gotten migraines or headaches from the brightness of the lights and intensity of their neighbors. New fingerprint door scanners are the most infuriating piece of technology I've had to work with in my entire life. The only upside is they are so loud and annoying when they reject you that other people will often come up to let you in so that they can continue working without the interruptions to their work.

3.0
May 31, 2016

Just as good as anywhere else.

Recommend
CEO approval
Business Outlook

Pros

Great teammates!!! Hard working individuals!!! Innovative environment!!! Work hard play hard mentality!!! AssistRx has a different working culture. The environment bleeds diligence and passion. It is also a fun place to work, flexability and work life balance is built into the culture; if and only if, it is not abused. Just like anywhere else some days will be more challenges than others, but it is a part of growing as an employee and as a company.

Cons

If you have time to think of cons wherever you work, then you need to stop wasting your time. Find some place more productive, it is your own fault if you are not happy.

4.0
May 24, 2016
Recommend
CEO approval
Business Outlook

Pros

This is a great environment to do great work for a good cause, and have fun while doing it. Quality is emphasized over arbitrary deadlines. This is not a sweatshop, there are no death marches, there are no overbearing managers. You are treated as a human being, and as such your opinions and experience are extremely valuable. A lot of freedom is extended to the development team to research and experiment with different technologies in order to produce a quality product. The company was created to help patients receive lifesaving treatments faster. Everything you will do at AssistRx is to further this goal. It is rewarding to know that your work is directly helping to save lives. Perks include free beer (office kegerator), soft drinks, coffee, and snacks. There is a ping pong table and a foosball table. Employees may use them at any time. There is also a fitness room onsite. There are many very smart people working at AssistRx. It is a great place to learn new things and expand your skillset. The company does everything they can to assist you with your career goals, and they are happy to provide you with the materials and resources you need to succeed. This includes books, software, e-courses, seminars, and more. The culture at AssistRx is very laid back. You can be candid without fear of retaliation. Upper management, including the owners, are down to earth and are always willing to hear anyone speak their mind. They understand that their most important resource is YOU. All in all, it is a great place to work for someone who can bring something to the table. We want people who take pride in what they do, and strive to make it the best it can be.

Cons

If you're just looking to coast by and collect a paycheck, this is not the place for you. We ask for and expect quality. That said--compensation is not competitve. The company committed to addressing this in January. We are still waiting. The hiring process can be unpredictable. It is not unheard of to not hear anything for weeks. The commute can be rough (I-4 traffic) unless you live in south/west Orlando, but there are opportunities to work from home. We have an open floorplan, which can be distracting.

Viewing 226 - 228 of 258 Reviews

Glassdoor has 270 AssistRx reviews submitted anonymously by AssistRx employees. Read employee reviews and ratings on Glassdoor to decide if AssistRx is right for you.