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Atrium Hospitality

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Atrium Hospitality reviews

3.4

56% would recommend to a friend

(376 total reviews)
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Rob Mangiarelli

79% approve of CEO

53% positive business outlook

Atrium Hospitality has an employee rating of 3.4 out of 5 stars, based on 376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atrium Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

376 reviews
2.0
Jun 13, 2017

Human Resource Coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love people, company benefits and hours

Cons

Salary is very low for the all the responsibility

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Atrium Hospitality Response
7y
First, thank you for your patience with our response. We appreciate you taking the time to provide your feedback about your time with Atrium Hospitality. We welcome your comments and take your feedback seriously as we continue to grow while improving our processes, benefits and work to make sure we are paying competitive wages. We are continuing to look at each of these items very critically with the goal of making adjustments when and where possible. As an organization, it is incumbent upon us to hire and promote leaders and managers who, first and foremost, embody our core values of Perseverance, Teamwork, Service and Respect as they play a pivotal role in helping us build a strong, positive and engaged workforce. This is critical to our Associates, our organizational morale as well as the continued success of our business. We will always work with our Associates, leaders and managers to ensure that everyone receives the support they need to achieve the highest and best results imaginable and we will do so, first and foremost, by encouraging open and transparent discussions about how we can all continue to grow and develop professionally and personally. We encourage all of our Associates to utilize our communication vehicles to escalate any issues in this regard so they can be addressed in a timely and efficient manner. We appreciate your input as we continue to make Atrium Hospitality a great place to work and grow!
1.0
Oct 15, 2020

Just wow

Recommend
CEO approval
Business Outlook

Pros

Pay was good compared to the market rate. Benefits were good while they lasted.

Cons

The way this company handled the Covid-19 pandemic was shameful. No communication between hotels and their employees on furlough status. GMs and AGMs not being honest with their managers on what the situation was. Company tried to keep people’s hopes up rather than be honest about how bad things were so when the time came to lay everyone off, people were caught by surprise.

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Atrium Hospitality Response
5y
Thank you for sharing your feedback about your Atrium Hospitality experience. We are sorry to hear that there was a disconnect in your communications during the COVID process. Staying connecting with our associates throughout the pandemic was a top priority for us. Unfortunately, we were unable to predict the impact that this crisis would have on our business. Consequently, providing definitive plans about the future was not possible. In fact, we continue to remain nimble in this ever-changing environment while keeping our associates as a top priority and recognizing that they are our most valuable asset.
1.0
Apr 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Prior to covid 19 which brought our industry down the company seen to know what they were doing or at least attempting to learn from their mistakes.

Cons

Company furloughed 90%-95% of employees at the start of the covid outbreak. Quicker than any other hospitality company. They were quick to request insurance payments be sent or else insurance would be terminated for these employees They are working on a skeleton crew. Cut salaries but increased work week for remaining executive committee. All remaining salary employees are required to work 6 days. VPOs remained on payroll despite reduced revenues. The only priority is stripping expenses and payroll to bare minimum to ensure company stays afloat.

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Atrium Hospitality Response
6y
Due to the effects that COVID-19 has had on the travel industry, Atrium Hospitality has been forced to make many difficult decisions to protect our future. We understand that some of those decisions have adversely affected our associate community. Consequently, your leadership team is working diligently to plan for our future following this crisis. Please know that we remain available to assist our associates in any way we can as we closely monitor and adjust our plans around this evolving and uncertain situation. We greatly appreciate the patience and cooperation of our hardworking associates as we work to increase business which will allow us to bring our dedicated associates back to work as soon as we possibly can. We understand that this is a difficult situation for everyone in the travel industry. We continue to carry our associates, guests and impacted communities in our thoughts and prayers as we all work through this unprecedented health crisis. Please do not hesitate to reach out to us with any questions, comments, concerns and/or suggestions. Your input is valuable to us and greatly appreciated. You can contact us at (678)762-0005 or info@atriumhospitality.com.
Viewing 13 - 15 of 376 Reviews

Glassdoor has 387 Atrium Hospitality reviews submitted anonymously by Atrium Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Atrium Hospitality is right for you.